Job Description

Are you an experienced catering professional with a passion for healthcare? Join Fedics Healthwise as a Senior Catering Manager in KwaZulu-Natal and take charge of delivering world-class food services in an acute hospital environment. Drive operational excellence, ensure compliance, and lead a team committed to quality and care.
As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people - the heart of Tsebo - is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients' needs. to find out more about who we are in a nutshell.
Duties & Responsibilities

• Oversee day-to-day catering operations across an acute healthcare site in KZN.
• Ensure compliance with food safety, hygiene, and healthcare regulations.
• Manage budgets, cost controls, and financial reporting.
• Lead, train, and develop catering teams to deliver exceptional service.
• Build strong client relationships and ensure contractual obligations are met.
• Implement Tsebo standards and continuous improvement initiatives. Monitor quality assurance and conduct regular audits.

Skills and Competencies

• Leadership & People Management: Ability to inspire, motivate, and develop teams to achieve operational excellence.
• Strategic Thinking: Strong planning and decision-making skills to align catering operations with healthcare standards and Tsebo objectives.
• Financial Acumen: Proficient in budgeting, cost control, and financial reporting.
• Operational Excellence: Expertise in managing large-scale catering operations within an acute hospital environment.
• Compliance & Quality Assurance: Deep understanding of food safety, hygiene, and healthcare regulations; ability to implement and monitor compliance.
• Customer Service Orientation: Commitment to delivering exceptional service and building strong client relationships.
• Communication Skills: Clear and professional verbal and written communication; ability to present information confidently.
• Problem-Solving: Ability to identify challenges, analyze root causes, and implement effective solutions under pressure.
• Adaptability: Comfortable working in a fast-paced, changing healthcare environment.
• Technology Proficiency: Familiarity with catering management systems, inventory control tools.
• Negotiation & Influencing: Skilled in managing stakeholder expectations and resolving conflicts constructively.
• Project Management: Ability to manage projects simultaneously, ensuring timely delivery and quality standards.

Qualifications

• Diploma/Degree in Hospitality Management or related field.
• Minimum 5 years' experience in catering management, preferably in healthcare.
• Previous experience managing catering services in an acute hospital environment is essential.
• Strong knowledge of food safety standards and healthcare compliance.
• Proven leadership and team management skills.
• Financial acumen and ability to manage budgets effectively.

Skills Required