About the job Senior Business and Process Analysts
Contract position
Minimum requirements:
BCom Degree or equivalent qualification
Business and process analysis certification
Customer Experience knowledge and experience
Experience:
Minimum of 5 years experience in Business and Process Analysis
Experience with working with African markets would be an advantage
Company Product / Service knowledge an advantage
Excellent understanding of business and process design principles and methodologies and proven track record
Good overall experience in all areas of the Business would be an advantage
Technical Competencies:
Relationship building
Deadline driven
Strong Coordination skills
Strong Written skills
Conflict Management
Strong Analytical Skills (including use of MS Excel for data analysis)
Strong Communication skills
Presentation skills (including development of MS PowerPoint documents)
Report writing - audience Snr Management & Exco
Responsibilities:
Build business and process analysis frameworks/practices within the company
Develop and implement repository
Provide methodology to keep business rules updated at all times
Define and implement governance framework
Implement advanced strategies for gathering, reviewing and analyzing data requirements
As informed by business strategy Identify and develop business processes and requirements
Highlight business rules, data and concepts.
Provide strategic and operational thinking that enables the group to focus on the big picture
Develop management and control systems and frameworks to ensure alignment between business capabilities and strategic goals
Assess business holistically and development the business architecture
Develop and validate both current-state and future-state maps with cross- functional teams and/or customers
Distill large amounts of complex requirements and data from disparate sources, condense, simplify and clearly articulate the information for the purpose of problem solving
Define a set of KPIs that allow management to measure performance of the business as a whole
Document business requirements
Document business processes
Always challenge the status quo to obtain best outcomes
Eliciting requirements
Translating and simplifying requirements
Requirements management and communication
Prioritize requirements and create conceptual prototypes and mock-ups
Apply best practices for effective communication and problem-solving
Researching possible software solutions to increase work efficiency
Define business data architecture
Continuously refine data architecture
Cleary map data flows (current and future)
Provide the bridging between business strategy, enterprise architecture and
business processes (implemented through systems, people and their individual job functions
Teach internal teams and countries on frameworks and capabilities
Provide services to internal teams and country / regional businesses
Prioritize and drive programmes
Implement and develop business cases to motivate imitative
Develop financial models to define business cases and track ROI
Build Capability within Region and Countries for Design and analysis