Job Description

Our client's team is a dynamic unit which aims to help customers reach their financials goals through the use of dynamic, data driven insights to create meaningful and timely digital and physical personalised interactions. The team applies customer-focused design thinking, agile and lean development methodologies, and continuous delivery practices. Our client is looking for talented individuals to join their team. They are creating a digital experience that connects the company to their customers, with an aim to enable them to visualise and engage towards achieving their financial fitness.

Attributes:

• A can-do attitude and the ability to think outside of the box.
• Passionate about delivering customer value and the company brand.
• Want to make a difference in the moments that matter to customers.
• Can operate effectively in a matrix structure and with partners in their value chain.

Job Profile Summary:

This role analyses and advises business on business requirements and works with design & implementation staff to design & implement solutions within constraints.

Key roles and responsibilities:

• Analyses past, present and future business environment.
• Documents requirements including data modelling, interface layouts, data flows, screen and report layouts, etc.
• Works closely with systems analyst and agile team to design and implement solutions within constraints.
• Owns systems, user acceptance testing and implementation of changes or new applications.
• Ensures all testing protocols are adhered to.
• Investigates and defines requirements for business processes.
• Works with managers and relevant users on feasibility studies and establishing business and systems requirements.
• Formulates strategies and guidelines to improve the business environment.
• Analyses system or business processes to determine problems, risks and opportunities for
• Facilitates the implementation of new or enhanced processes.
• Reviews processes and conducts process audits, as required.
• Provides support and facilitates sessions for end users, e.g. training.
• Designs new business processes.
• Consults to management (both IT and business) on business procedures and policies.

Role Qualifications/Experience required:

• Matric plus a 3-year Tertiary Qualification (Degree or Diploma).
• 8 years plus experience in business applications & exposure to IT functions.
• Previous relevant working experience in the Banking, Financial Services and Insurance industries is very advantageous-Preferred.
• Experience working in a similar environment i.e. working on products that focus on financial goals
• Previous relevant working experience in an Agile work environment (i.e. understanding the Agile Methodology and Development processes) is highly advantageous.

Key business analysis skills for agile projects:

• Understanding of the business area that the project is involved with (domain knowledge).
• Ability to ask strong questions to help the team see areas that may lead to problems (elicitation and probing).
• Expertise in conceptual modeling; ability to see the big picture and envision possible solutions.
• Ability to document requirements formally or informally depending on the need of the project.
• Outstanding verbal and non-verbal communication skills.
• Understanding of the agile development process.
• Understand and practice the agile principles and values.
• Ability to multi-task.
• Familiarity with requirements techniques such as, user stories, use cases, and informal modeling.
• These are the primary requirements techniques used by agile teams.
• Ability to facilitate a team to reach consensus on scope, design decisions, and implementation decisions.

Additional Job requirements:

• Excellent analytical skills.
• Must be business-oriented, eager to learn (growth mindset), empathetic, innovative and goal oriented. Should be flexible towards working in an Agile environment.
• Adaptable and ability to work within a cross functional team.
• Expert in conceptual modeling; visualize possible solutions innovatively.
• Strategic thinker who is customer centric.
• Problem identification and solution skills.
• Innovative and creative thinking.
• Team player.
• Decision Making.
• Gaining Commitment.
• Presentation skills.
• Problem solving skills.
• Well-developed written and verbal communication skills.
• PC proficiency in MS Office i.e. PowerPoint, Word, SharePoint etc.
• Extensive experience in Technical Writing.
• Solid knowledge of Excel.
• Proficient with SQL, Tableau and Power BI.

Kindly regard your application as unsuccessful if you have not heard from the agency within 2 weeks.

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