Job Description

Closing Date 2023/09/26
Reference Number MMH230918-5
Enquiries sandisiwe.april@momentum.co.za
Referral Platform URL
Job Title Senior Business Analyst
Position Type Permanent
Role Family Information Technology
Cluster Health Solutions
Remote Opportunity Some of the time
Location - Country South Africa
Location - Province Western Cape
Location - Town / City Bellville
Introduction

Wexe2x80x99re currently searching for an experienced business analyst to join the digital team to review business performance and identify opportunities across digital channels including websites and apps. The ideal candidate will be a detailed analyst and excellent communicator. This person should also be committed to the discovery and development of innovative solutions in an ever-changing digital landscape.Work closely with business stakeholders and development teams, ensuring the delivery of high-quality products, meeting all necessary requirements, features, and functionality.
Role Purpose

Manage an analysis function and take accountability for the development of a specific analysis practice (Business Analysis, System Analysis, Data Analysis, Business System Analysis), and act as a thought leader and Subject Matter Expert in the specific discipline.Work closely with business stakeholders and development teams, ensuring the delivery of high-quality products, meeting all necessary requirements, features, and functionality.
Requirements

• Relevant qualification in Computer Science, Information Technology, or related area (essential)

• At least 8 yearsxe2x80x99 relevant experience in analysis and system development. E.g., Software Developer, Business Analyst, Business Systems Analyst (essential)

• Scrum Certified Business Analyst (desirable)

• Relevant progression certificates (such as Agile/LEAN) (desirable)

• Exposure to diverse IT solution implementation in a variety of environments (desirable)

• Health Insurance and medical aid industry experience (desirable)

Duties & Responsibilities

INTERNAL PROCESS

• Elicit product requirements from business, distil, prioritise and translate them into user stories with acceptance criteria in line with business expectations.

• Ensure the customer journey forms part of the product proposition and socialise the product vision with team and relevant stakeholders to meet business requirements.

• Participate in the team ceremonies, including sprint planning, sprint reviews, retrospectives, and play an active role in mitigating impediments impacting successful completion of release or sprint goals.

• Work with Product Owner and User Experience (UX) to ensure product prototyping/design takes place, and product user stories and user journeys support the client and business outcomes.

• Ensure user stories meet all appropriate criteria before deployment.

• Finalise all appropriate marketing, reporting, communication, training, legal, security and operational requirements are in place before deployment, adhering to Agile methodology and best practice standards.

• Give input and drive product release plans and delivery expectation dates of new functionalities within agreed timelines.

• Develop and drive plans to close any performance gaps and mitigate risks as they occur to minimise business impact.

CLIENT

• Provide technical expertise and advice to clients and stakeholders.

• Build and maintain relationships with clients and internal and external stakeholders.

• Participate and contribute to a culture which builds rewarding relationships, facilitates feedback, and provides exceptional client service.

PEOPLE

• Develop and maintain productive and collaborative working relationships with peers and stakeholders.

• Positively influence and participate in change initiatives.

• Continuously develop own expertise in terms of professional, industry and legislation knowledge.

• Contribute to continuous innovation through the development, sharing and implementation of new ideas.

• Take ownership for driving career development.

FINANCE

• Identify opportunities to enhance cost effectiveness and increase operational efficiency.

• Manage financial and other company resources under your control with due respect.

• Provide input into the risk identification processes and communicate recommendations in the appropriate forum.

• Knowledge of client experience and client lifecycle management.

• Exposure to defining minimum viable products (MVPs).

• Knowledge of standard software development roles and responsibilities.

• Knowledge and experience of working with Agile delivery methods.

• Knowledge of requirements capturing and specification techniques.

• Knowledge of conducting user research and working with teams to develop wireframes and specifications for new product features.

• Knowledge of project management including product-based planning techniques, business case creation and maintenance, and risk management.

• Experience in scheduling functional and non-functional requirements.

• Knowledge of product development from idea through to solution delivery.

Competencies

• Examining information

• Analytical abilities

• Making decisions

• Providing insights

• Interacting with people

• Team working

• Generating ideas

• Articulating business requirements

Policy

We are committed to Employment Equity, diversity and inclusion when recruiting internally and externally. All appointments are made in alignment to our Employment Equity goals and we encourage people with disabilities to apply.

Momentum Metropolitan