Job Description

Eastern Cape, Port Elizabeth

Monthly Cost To Company (Market related)

Our client in the IT industry, based in Port Elizabeth, is looking to employ a Senior Accounts Manager.

Requirements:

• Matric qualification essential.
• Must have experience in selling Enterprise Complex Solutions (multi-vendor Solutions).
• Must have a minimum of 8 yearsxe2x80x99 experience as an Account Manager, Senior preferred in the EC area.
• A range of professional courses particularly related to selling skills, communication skills, presentation skills, negotiating skills and other sales related skills.
• Experience in the Business Solutions IT industry is highly desired, and an expert level of knowledge is required, where product functionality and business environment must be strategically matched.
• Sales and marketing experience in an IT solution selling environment, or senior management position with a focus on defining and delivering solutions. Expertise in selling a range of IT products and services is essential.
• End to end management of a sales channel is vital. This includes experience in account management, selling and product strategizing.
• In depth knowledge of EC Market, with relationships at senior management within the market existing.

Responsibilities, but not limited too:
Operational functions:

• Operate as the lead point of contact for all matters specific to the companyxe2x80x99s customers.
• Sell the companyxe2x80x99s offerings into the region to assigned clients.
• Sell the companyxe2x80x99s offerings into new earmarked clients.
• Identifies opportunities by researching industry and related events, publications, and announcements, marrying up solutions offerings with business problems.
• Locates or proposes potential business deals by contacting potential clients, discovering, and exploring opportunities.
• Screens potential business deals by analysing market strategies, deal requirements, potential, and financials; Full understanding of the sales cycle required.
• Manage tender responses by coordinating internal and external resources to ensure the best response is submitted on time.
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
• Assist with high severity requests or issue escalations as needed.
• Post-sale, liaise between customers and cross-functional internal and external teams to ensure the timely and successful delivery of the companyxe2x80x99s solutions according to customer needs.
• Pre-sale, liaise between cross-functional internal teams and vendor/suppliers/partners to ensure the timely and successful delivery of the companyxe2x80x99s solution proposals which is in line with customer requirements.
• Submit accurate information to business reporting (forecasting) to ensure delivery of predictable performance to business.

Business Development:

• Closes new business deals by coordinating requirements; developing and negotiating contracts; and close agreements to maximize profit.
• Protects organization's value by keeping information confidential.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Direct and manage ongoing customer relationships to ensure total customer satisfaction with the company, and further develop business based on opportunities identified at the customer site.
• Build and maintain strong, long-lasting Vendor relationships.

Accountabilities and performance measures:

• Attainment of set GP Target.
• Establish an opportunity pipeline that will ensure the attainment of the set sales GP target.
• Develop and maintain knowledge and skill regarding the industry, technology, and customersxe2x80x99 business. Complete prescribed training successfully and on time.
• Prepare reports and accurate plans on account status.
• Accurate forecasting and track key account metrics (e.g. weekly, monthly, quarterly sales results and annual forecasts).

Kindly be advised that should you not receive a response within two weeks of applying, please consider your application unsuccessful.

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