Seller Relations Specialist
Johannesburg, GP, ZA, South Africa
Job Description
Core responsibilities
Seller onboarding & support
- guide new partners through registration, product listing, and first salesOffer listing management
- help sellers create and maintain high-quality offers; ensure price accuracy, stock synchronization, and full attribute completeness.Catalogue & SLA monitoring
- track catalogue health, service levels, and flag issues earlyPerformance analysis
- monitor GMV, take-rate, returns, and NPS using advanced Excel or Google SheetsProcess improvement
- document SOPs and propose automations to streamline routine tasksSeller education
- assist with webinars, training decks, and one-pagers that help partners growMandatory requirements
2-3 years
managing third-party marketplace sellers on Mirakl, Amazon, Takealot, Magento, Shopify Marketplace, or similar Demonstrated impact onR10 m
annual GMV (quote figures in your CV) AdvancedExcel or Google Sheets
skills Experience creating training materials or SOPs that improved seller performance Fluent EnglishApplications without concrete marketplace metrics (GMV, take-rate, seller count) will not be considered.
Nice-to-haves
Exposure to B2B SaaS or management consulting Marketplace work in emerging markets * Familiarity with feed-management tools such as ChannelAdvisor or ShoppingFeeder
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Job Detail
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Job IdJD1622884
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationJohannesburg, GP, ZA, South Africa
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EducationNot mentioned