Job Description

Krugersdorp Area - Gauteng: As a Security Manager you are responsible to protect and safeguard all hotel guests, employees, their belongings, all assets of the company.


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MINIMUM REQUIREMENTS

At least three years' experience in a similar role Previous hospitality experience In-depth knowledge of security procedures, video surveillance and intrusion detection technologies PSIRA Grade A Computer literate Ability to motivate and work with staff Strong communication skills

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MAIN DUTIES AND RESPONSIBILITIES

Assuming full responsibility for the safety and security of the entire property. Direct and coordinate the activities of all security personnel. Ensure that all security staff provides services that are above and beyond for customer satisfaction and retention. Ensure the safety and security of guest, staff, visitors and contractors at all times. Responsible to manage all safety & security, Fire Life Safety risks faced by the hotel. Liaise with CEO to ensure hotel employees are adhering to established security procedures Record and notify all risks, deviations from hotels safety standards and any untoward incidents Assign duties and schedule staff for balancing needs of the hotel and productivity standards. Monitor staff activity and coach subordinate performance Implement policies and procedures to control access control of the property persons entering. Ensure that all security personnel be on the look out and report all unusual activities in and around the property that would impair the well-being of guests and employees. Ensure compliance with all security standards and preventative measures. Monitor and follows proper key control guidelines in loss prevention and in the property. Conduct investigations and compile reports on a timely manner for any theft, loss, accidents or any aspect that risk the safety of the hotel. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others within the security component. Develops and maintains a monthly checklist for all CCTV equipment, alarmed doors, and panic/ duress alarms to ensure that they are fully functional. Conduct regular mock fire evacuation drill as per the hotels emergencies standards. Develop and advise key personnel of emergency procedures. Implements action plans to monitor and control risk. Establish crisis management and contingency planning Conduct regular walk through rounds for observing the entire hotel both within working hours and after hours. Supervision of all Security Personnel and giving clear direction on all security related aspects. Coordinate with external police authorities in the investigation and handling of crimes, accidents, Government Ministers moments etc., involving the hotel, its employees and / or guests Perform all tasks consistently in line with the hotel standards and adhere to all legal and statutory requirements Interview. Select, review and train new security officers according to hotels standards to maintain order throughout the hotel. Be available 24 hours a day for genuine emergencies within the property.

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ONLY

short-listed candidates will be contacted