Job Description

Job Summary Focus Areas:

• Functional expert on the SAP S/4 HANA and FIORI modules.
• Be the point of contact between the business unit and IT for system enhancements.
• Manage and oversee the implementation, maintenance and optimisation of SAP projects and upgrades.
• Knowledge transfer through various training interventions, maintain business process documentation and collaborate with the business units to extend new functionality that adds value to the business.
• Provide support for other business systems.

The Person:

• Relevant Degree/Diploma pref.
• SAP Certification essential.
• NQF rated Business Analyst certification.
• PMBOK Project Management Foundation certification.
• At least 5 to 10 years SAP ERP Manager experience.
• Experience with at least 1 SAP HANA implementation project.
• At least 3 year Project Team Leader experience.

Key Performance Areas:
Report to the Head: Information Technology & Infrastructure:

• Maintain and improve business processes:

• Analyse the current business processes, highlighting strengths and weaknesses, and exploring ways IT can contribute to improving these processes.
• Translate business requirements into viable solutions and within cost constraints.
• Re-engineering opportunities analysed and presented to line management.
• Analyse current information systems architecture and suggest improvements.
• Assist management in the formulation of short to medium term plans to facilitate continuous business improvement.
• Implement recommendations and corrective measures found in audit reports to adhere to company standards and provide integrity.
• SAP Systems Analyst:

• Address and resolve technical issues and system errors promptly.
• Oversee the integration of SAP modules with other systems.
• Compile technical design documents in accordance with required functionality reflected in the design documents.
• Develop new functionality as reflected in the design documents.
• Modify existing functionality to ensure that it supports the required business processes.
• Manage the changes throughout the system development life cycle.
• Conduct SAP S/4 HANA/FIORI Module and system testing to ensure that the developed functionality is in line with the requirements in the detailed design.
• Investigate, fix, test and migrate system bugsxe2x80x99 fixes through the different environments.
• Control access to SAP S/4 HANA and FIORI using SAP Authorisations.
• Other Software Support:

• Provide first line support for other systems.
• Escalate second line support to external service providers.
• Improve business processes.
• Make recommendations for business process improvement and maximising System functionality.
• Provide SAP S/4 HANA/FIORI user training and maintain proper documentation.
• Project Management:

• Adhere to the PMBOK project methodology.
• Define project scope, objectives, deliverables, budget and timelines.
• Plan, co-ordinate and manage the implementation of SAP S/4 HANA/FIORI systems or upgrades.
• Compile and update business process documentation.
• Collaborate with SAP and Business team to ensure successful implementation and minimal disruption to business processes.
• Adhere to IT change management methodology.
• Knowledge transfer and training:

• Create and maintain SAP documentation, user guides and standard operating procedures.
• Develop and perform competency assessments for certain SAP functions.
• Multi-skill SAP super users and knowledge transfer and skills sharing.
• Build and maintain customer relations:

• Adher to company SLA for task resolution.
• Monitor and manage SLA with external vendors.
• Collaborate with SAP service providers to ensure effective delivery of services and solutions.
• Operational business planning:

• Assist with the IT strategic planning.
• Minimise risk by ensuring adherence to plans.
• Investigate the feasibility of strategic initiatives and implement approved initiatives.
• Management skills:

• Lead and manage a SAP team.
• Assign tasks, set goals, provide guidance and evaluate team performance.

Core Competencies:

• Performance management.
• Lead and influence others.
• Business impact.
• Action orientated.
• Good technical and analytical skills.
• Ability to translate business requirements into SAP S/4 HANA/FIORI system requirements.
• Ability to develop/configure SAP S/4 HANA/FIORI system requirements.
• Mangement skills.
• Presentation skills.
• Business acumen.
• Customer focus.
• Functional / technical SAP S/4 HANA/FIORI skills.
• Planning and organising.

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