Job Description

To efficiently manage and coordinate product samples for website / e-commerce content production across photography, web listings, marketing campaigns, and events. This role ensures samples are sourced, prepped, tracked, and delivered on time, aligning with the marketing calendar and broader business processes to support high-quality, deadline-driven web output.
Identifying opportunities for continuous improvement to the marketing process and critical path.
KEY RESPONSIBILITIES:
Pre-campaign
Request, receive, and track all e-commerce & web samples from Buyers, ensuring they are in good condition, correctly labelled, and accounted for.
Populate and maintain a merchandising list to cross-reference physical samples; ensure accurate handover to the studio responsible for web photography.
Ensure timely return of all samples to Buyers after use, with all sample movement properly logged and tracked.
Coordinate merchandise lists and samples in line with product inflow dates from Buying teams.
Update and maintain the e-commerce campaign calendar, flagging changes or delays proactively.
Liaise with photographers and production teams to ensure the correct products are prepped and available for studio shoots.
During campaign
Adherence to in-flow timelines and critical paths.
Accuracy in sample tracking, return, and documentation.
Quality and completeness of product representation on the website.
Timely and accurate briefing of all e-commerce marketing activities.
Effective cross-team collaboration and feedback loop for continuous improvement
Administration
Able to manage multiple projects and meet tight deadlines.
Previous co-ordinating or admin experience preferred
Graduate with at least 2 years of preferred experience in a retail environment
Ability to multitask and be proactive
Proficient in Excel/Google Sheets and familiar with e-commerce content workflows.
Strong understanding of the retail and e-commerce environment.
Excellent communication and presentation skills (written and verbal)
Able to work in a team and deliver team objectives
Interpersonal & relationship building skills
Problem-solving ability
Ability to plan and organise work according to deadlines
Resilience and emotional maturity
Knowledge of social media platforms
Passion for advertising
Resourcefulness
Competencies: Integrity, Assertiveness, Listening Skills, Cooperation, Communication & Interpersonal relationship skills, Problem solving and Results oriented