Job Description

A leading short-term motor insurance provider is seeking a highly motivated and experienced Sales Team Leader to join our expanding call centre based in Tokai, Cape Town. This pivotal role requires a proven sales professional with strong leadership skills to drive a high-performing sales team and deliver exceptional results.



If you are a confident leader who thrives in a fast-paced, target-driven environment and are passionate about developing talent and achieving team goals, we invite you to apply.



Key Responsibilities


Lead, motivate, and manage a team of sales consultants to consistently meet or exceed sales targets Monitor individual and team performance, providing coaching, feedback, and development support Implement sales strategies and ensure adherence to company policies and procedures Facilitate ongoing training and skills development to enhance team productivity Manage daily operational tasks including scheduling, reporting, and performance analysis Foster a positive, professional, and collaborative team culture aligned with company values Address and resolve client escalations or concerns in a timely and effective manner Work closely with management to contribute to business growth initiatives and sales planning


Matric Certificate (compulsory) Minimum 3-5 years sales experience, with at least 1-2 years in a supervisory or team leader role, preferably in a call centre or financial services environment Proven track record of leading teams to achieve and exceed sales targets Experience within the financial services or insurance industry is strongly preferred RE5 certification advantageous Excellent leadership, coaching, and communication skills Strong problem-solving abilities and a results-oriented mindset Proficient in English, with additional languages advantageous High level of professionalism, resilience, and the ability to manage multiple priorities * Proficient in monitoring and reporting sales metrics and KPIs