Job Description

We have a vacancy for a customer-focused professional responsible for processing sales and supporting the Sales Team ensuring client satisfaction.

Identify potential clients, maintain order databases, and update prospect lists. Assist the sales team and providing essential support for effective sales operations. Provide troubleshooting assistance for customer orders, account statuses and relevant problems Provide data and guides to help the sales team Develop and monitor performance indicators Manage sales tracking tools and report on important information Keep record of sales trends Liaise with account managers to develop specific sales strategies Stay up-to-date with new product and feature launches and ensure sales team is on board Review pending orders and specific customers' requests to ensure excellent customer service and customer experience Suggest sales process improvements
Qualifications and Experience

Matric or Equivalent required Tertiary qualifications in Sales will be an advantage 3-5 years relevant experience in Manufacturing Proven work experience as a Sales support specialist or Sales support associate Hands on experience with ERP and CRM systems Proficiency with MS Office Suite, particularly MS Excel In-depth understanding of sales principles and customer service practices Excellent communication skills Analytical and multitasking skills Teamwork and motivational skills
Job Types: Full-time, Permanent

Pay: R16000,00 - R20000,00 per month

Experience:

Sales Support: 3 years (Required) telesales: 3 years (Required) Microsoft Excel: 3 years (Required) Manufacturing: 3 years (Required)
Work Location: In person