Job Description

Sales Supervisor (EE) (Bloemfontein) Media/Marketing/Sales
Bloemfontein - Free State - South AfricaENVIRONMENT:A customer-centric Sales Supervisor is sought by a dynamic Academic Institute for its Bloemfontein campus where you will manage a Sales team to achieve student acquisition and growth through the implementation of the Sales strategy. You will also be expected to fulfil the role of a Higher Education Consultant / Corporate Marketer. The successful incumbent must have an Undergraduate qualification in Marketing/Commerce with a minimum of 3 years work experience as a Sales or Marketing Manager including a track record of managing Sales teams of at least five Sales team members and a good understanding of Marketing essentials. Please note this is an Employment Equity position.DUTIES:Implementation and adoption of Value-add strategy across all markets -

• National events.
• Feedback and suggested improvements.
• Attendance, experience and follow up.

Operational function -

• Campus Level - Identify new and emerging markets / Competitor and SWOT analysis (Price, Service offerings, Local competitors).
• Corporate Marketing - new local markets.
• Fulfil the role of a Higher Education Consultant.

Management -

• Budget Management.
• Operational planning - plans, objectives, priorities, schedules, projects.
• Operational implementation and execution monitoring - control, corrective action.

Reporting -

• Problem solving and decision quality, including escalations, queries and complaints.
• Resource and capacity management (people, equipment, assignment and re-allocation of resources between teams; workload and workflow monitoring between teams).

Leadership -

• Talent acquisition and onboarding.
• Individual performance - role clarity and objectives; reviews; feedback; corrective actions.
• Skill levels - training & development / coaching & mentoring.
• Culture and climate (motivation; energy; retention; support; communication and information sharing; engagement; discipline; recognition; empowered; care).
• Internal and external stakeholder engagement and management / collaboration.

REQUIREMENTS:Qualifications

• Undergraduate qualification in Marketing or Commerce.

Experience/Skills

• At least 3 years experience as a Sales or Marketing Manager.
• Track record of managing Sales teams of at least five Sales team members.
• Sound knowledge of Sales processes.
• Customer centric approach.
• Skilled in dealing with irate customers.
• Good understanding of Marketing essentials.
• Skilled in techniques on how to motivate Sales teams.
• Managing teams remotely.
• Will have to travel extensively between campuses.
• Own transport and valid Drivers License.
• Will be expected to work over weekends and evenings from time to time.
• Higher Education industry will be advantageous.

ATTRIBUTES:

• Initiative and responsibility.
• People leadership and development.
• Relations and networking.
• Effective communication (verbal and written).
• Analysis and judgment / problem solving.
• Innovation and change.
• Systematic approach (planning and organising).
• Steadiness (emotional tenacity).
• Business development and bottom-line focus.

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