We are looking to recruit a Sales Supervisor to manage a sales team to achieve student acquisition and growth through the implementation of the sales strategy in allocated campus portfolio; as well as to fulfill the role of a Higher Education Consultant/ Corporate Marketer.
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Minimum Requirements
Minimum qualification:
Undergraduate qualification in marketing or commerce.
Experience:
At least three years' experience as a sales or marketing manager. Higher education industry will be advantageous.
Track record of managing high performing sales teams of at least five sales team members.
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Duties and Responsibilities
Responsibilities:
1. Implementation and adoption of Value-add strategy across all markets
Campus events
Feedback and suggested improvements
Attendance, experience and follow up
2. Operational function
Campus Level - Identifying new and emerging markets / Competitor and SWOT analysis (Price, Service offerings, Local competitors)
Corporate marketing - new local markets
Fulfill the role of a Higher Education Consultant
2. Management
Budget management
Operational planning - plans, objectives, priorities, schedules, projects
Operational implementation and execution monitoring - control, corrective action
Reporting
Problem solving and decision quality, including escalations, queries and complaints
Resource and capacity management (people, equipment, assignment and re-allocation of resources between teams; workload and workflow monitoring between teams)
3. Leadership
Talent acquisition and onboarding
Individual performance - role clarity and objectives; reviews; feedback; corrective actions
Skill levels - training & development / coaching & mentoring
Culture and climate (motivation; energy; retention; support; communication and information sharing; engagement; discipline; recognition; empowered; care)
4. Internal and external stakeholder engagement and management / collaboration
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Functional and Behavioural Competencies
Functional and technical competencies:
Higher Education product knowledge will be advantageous.
Sound knowledge of sales processes.
Customer centric approach.
Skilled in dealing with irate customers.
Good understanding of marketing essentials.
Skilled in techniques on how to motivate sales teams.
Managing teams remotely.
Presentation skills.
Behavioural competencies:
Initiative and responsibility
People leadership and development
Relations and networking
Influence
Effective communication
Analysis and Judgment
Innovation and change
Systematic approach (planning and organising)
Steadiness
* Business development and bottom-line focus
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