Job Description

Job SummarySales Supervisor (EE) (Nelson Mandela Bay) Media/Marketing/Sales
Eastern Cape - South AfricaENVIRONMENT:MANAGE a Sales team to achieve student acquisition and growth through the implementation of the Sales strategy in your allocated campus portfolio as the next Sales Supervisor sought by an innovative Academic Institute to join its Nelson Mandela Bay branch. You will also be expected to fulfil the role of a Higher Education Consultant / Corporate Marketer. The successful incumbent must have an Undergraduate qualification in Marketing/Commerce with a minimum of 3 years work experience as a Sales or Marketing Manager including a track record of managing Sales teams of at least five Sales team members and a good understanding of Marketing essentials. Please note this is an Employment Equity position.DUTIES:Implementation and adoption of Value-add strategy across all markets -

• National events.
• Feedback and suggested improvements.
• Attendance, experience and follow up.

Operational function -

• Campus Level - Identify new and emerging markets / Competitor and SWOT analysis (Price, Service offerings, Local competitors).
• Corporate Marketing - new local markets.
• Fulfil the role of a Higher Education Consultant.

Management -

• Budget Management.
• Operational planning - plans, objectives, priorities, schedules, projects.
• Operational implementation and execution monitoring - control, corrective action.

Reporting -

• Problem solving and decision quality, including escalations, queries and complaints.
• Resource and capacity management (people, equipment, assignment and re-allocation of resources between teams; workload and workflow monitoring between teams).

Leadership -

• Talent acquisition and onboarding.
• Individual performance - role clarity and objectives; reviews; feedback; corrective actions.
• Skill levels - training & development / coaching & mentoring.
• Culture and climate (motivation; energy; retention; support; communication and information sharing; engagement; discipline; recognition; empowered; care).
• Internal and external stakeholder engagement and management / collaboration.

REQUIREMENTS:Qualifications

• Undergraduate qualification in Marketing or Commerce.

Experience/Skills

• At least 3 years experience as a Sales or Marketing Manager.
• Track record of managing Sales teams of at least five Sales team members.
• Sound knowledge of Sales processes.
• Customer centric approach.
• Skilled in dealing with irate customers.
• Good understanding of Marketing essentials.
• Skilled in techniques on how to motivate Sales teams.
• Managing teams remotely.
• Will have to travel extensively between campuses.
• Own transport and valid Drivers License.
• Will be expected to work over weekends and evenings from time to time.
• Higher Education industry will be advantageous.

ATTRIBUTES:

• Initiative and responsibility.
• People leadership and development.
• Relations and networking.
• Effective communication (verbal and written).
• Analysis and judgment / problem solving.
• Innovation and change.
• Systematic approach (planning and organising).
• Steadiness (emotional tenacity).
• Business development and bottom-line focus.

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