Sales Representative: Parts Multifranchise Germiston (ford, Mazda, Cherry& Tata)

Germiston, Gauteng, South Africa

Job Description

Job Title: Sales Representative- Parts
Location: [Germiston]
Company: [Multifranchise Germiston (Ford, Mazda, Cherry& Tata)]
Position Overview:
We are seeking a motivated and customer-focused Parts Sales Representative to join our team. The ideal candidate will be responsible for selling parts and components to customers in a timely and efficient manner. The Sales Representative will work closely with customers to understand their needs and provide solutions that meet or exceed their expectations.
Key Responsibilities:

  • Capture parts transactions on the Drive accounting system and the original equipment manufactory system called Drive.
  • Ensure fast moving parts order is automated by the system.
  • Ensure stock levels are maintained for availability purposes to be distributed to internal customers.
  • Pick parts accordingly, and issue to technician timeously as per job cards.
  • Provide advice and report on transactional and process activities within set guidelines to provide timely information for decision making.
  • Order parts not kept in stock once authorized by Service advisor.
  • Accurately reconcile transaction records of parts, products and accessories in order to enable verification of the validity of transactions.
  • Adhere to legal compliance to the FICA regulation, POPI Act, Customer Protection Act, Health and Safety requirements.
  • Resolve workshop complaints, ensuring problems are addressed in a timely and accurate manner.
  • Monitor and report on trends and anomalies in respect of parts, products and accessory consumption and make recommendations for improvement.
  • Contribute to a culture of customer service excellence, which builds positive relationships & provides opportunity for feedback & exceptional service
Experience and Qualifications:
  • Industry Legislation compliance / Knowledge, Valid driver's License
  • Higher Certificate and or /Advance National (Vocational) Certificate with NQF Level
  • Minimum 5 Years' Parts Sales
Skills Required:
  • Teamwork.
  • Meticulous
  • Identifies problems or challenges in a situation and report
  • The ability to identify automotive parts and knowledge of automotive parts and accessories
  • Proficient knowledge about the structure and basic operations of vehicles and components
  • Displays a clear understanding of the process and procedures involved in sales administration.
  • Applies elementary concepts of knowledge / skill to develop activities assigned under supervision
  • Sound knowledge of operating systems Drive and Drive will be an advantage

Skills Required

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Job Detail

  • Job Id
    JD1638861
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Germiston, Gauteng, South Africa
  • Education
    Not mentioned