Sales Order Administrator
Southern Suburbs, WC, ZA, South Africa
Job Description
KEY RESPONSIBILITIES
Price Files
Ensure that the Termlite system pricing is correct Update wholesale products, deals and prices Check customer profiles are accurate and advise if errors are identified
Processing of Orders
Daily capturing of Wholesale & Key-Account orders on Termlite Daily capturing of Pharmacy & Doctor orders on Repwise system Monthly capturing of claw backs for bonus stock on Termlite Resolve customer queries regarding non delivery, order error, tracking etc. Overwrite special nutraceutical & OTC product deals when necessary Manage stock allocation to wholesaler/Key Account customers as per specific quantity on hand Liaise with UPD to attain POD's (proof of delivery) and supply to customer on request Managing and updating the back-orders Processing of back-orders on stock when available Processing of buy out / tenders when necessary
Processing of Credits
Managing the CRM (Customer Relation Management) system with regards to credits Co-ordinate stock upliftment's and credits, ensuring sign-off of credits by National Sales Analyst and Operations Manager Overseeing UPD to timeously honor credits Requesting of journal credits from finance to submit to client
Stakeholder Relationships Management
Maintaining new and current stakeholder relations with regards to client queries and overall client satisfaction Liaising with finance with regards to clients whose accounts are on hold
PRE-REQUISITES
Matric * Min 2-3 years' experience in ordering processing
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Job Detail
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Job IdJD1548110
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSouthern Suburbs, WC, ZA, South Africa
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EducationNot mentioned