Job Description

Meet Domaine, the world's largest independent Shopify design and development partner, formed by the union of Half Helix and Tomorrow. We are a team of commerce experts dedicated to creating, building, and growing beloved brands. As pioneers and not just participants in our industry, we are inspired to write, break, and re-write the rules for a new generation of commerce.



We are seeking a

Sales Operations Manager

to support our

Sales & Operations teams

by driving operational excellence across pipeline management, forecasting, CRM systems, reporting, and sales contracting workflows. This role is critical to scaling a consistent, efficient services sales motion.

RESPONSIBILITIES

Serve as the operational backbone for the Sales team, ensuring consistency across pipeline management, CRM cleanliness, deal execution, and forecasting. Partner with Sales leadership to improve sales processes, deal workflows, pricing approvals, and forecast accuracy. Own

HubSpot

as the primary CRM for Sales -- including pipelines, deal stages, custom properties, workflows, automations, and data hygiene. Build and maintain dashboards and reports that provide visibility into pipeline health, win rates, sales cycle length, forecast accuracy, and revenue performance. Support weekly and monthly sales forecasting, pipeline reviews, and executive reporting. Own and maintain

sales contract templates

, ensuring they are current, standardized, and aligned with internal policies. Manage the

contract redlining and approval process

, partnering with Sales leadership and external counsel as needed to move deals efficiently while managing risk. Collaborate cross-functionally with Finance and Delivery to ensure deals are accurately scoped, forecasted, and operationally sound. Document and maintain sales operations processes, playbooks, and SOPs to support clarity and scale. Identify opportunities to streamline and automate sales operations, including CRM, reporting, and contracting workflows.

SKILLS & EXPERIENCE

3+ years of experience in

Sales Operations, Revenue Operations, or Deal Desk-adjacent roles

, ideally in a

services-based or agency environment

. Strong, hands-on experience with

HubSpot

, including CRM configuration, reporting, workflows, and data governance. Experience managing

sales contracts

, including templates, redlines, and approval workflows. Solid understanding of sales metrics, pipeline management, and forecasting. Strong attention to detail and comfort managing high-stakes deal processes. Excellent communication skills and the ability to partner cross-functionally with Sales, Finance, Delivery, and Legal resources. Process-driven mindset with a passion for building scalable systems.

NICE TO HAVE

Experience supporting sales teams in professional services, consulting, or agency environments. Familiarity with services pricing, scoping, MSAs, SOWs, and change order workflows. Experience working with external legal counsel or internal legal review processes. Exposure to broader RevOps tooling or contract lifecycle management systems.

PERKS & BENEFITS

Competitive Healthcare with Dental & Vision Retirement savings plan with employer matching Competitive PTO policy with paid time off at end of year Flexible working schedule Remote-first culture Home office stipend Apple gear Continued education and personal development opportunities
We are an Equal Opportunity employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local law.