Sales Floor Manager required in Paarden Eiland, Cape Town.
Are you a natural leader with a passion for exceptional customer service and driving sales performance?
Our national client, based in Paarden Eiland, is seeking a dynamic and hands-on Sales Manager to lead a high-performing team. In this pivotal role, you will oversee daily sales operations, provide strategic guidance and mentorship to your team, and ensure a consistently outstanding customer experience.
If you excel in a fast-paced environment and bring a proven track record in sales leadership, this opportunity offers the ideal platform to make a meaningful impact and contribute to the growth of a thriving retail business.
Requirements:
Grade 12
Diploma in Management
Minimum 5 - 8 years sales management experience
Strong leadership and supervisory skills
Excellent communication and interpersonal skills
Problem-solving and decision-making capabilities
Must have strong attention to detail, administrative and organizational skills
Proficiency with MS Office and ERP systems for Retail
Duties and Responsibilities:
Manage and mentor the sales team on service standards, product knowledge, and customer interaction.
Resolve customer queries and complaints promptly.
Develop and maintain high customer satisfaction levels.
Drive sales by ensuring that deals are closed by internal Sales Representatives.
Ensure displays and pricing on the sales floor are updated and correct.
General upkeep, maintenance, and attractiveness of the sales floor.
General sales administration.
* Ensure compliance with company policies and procedures.
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