Job Description

Job Summary RESPONSIBILTIES

• Manage and mentor the sales team on service standards, product knowledge, and customer interaction.
• Resolve customer queries and complaints promptly.
• Develop and maintain high customer satisfaction levels.
• Drive sales by ensuring that deals are closed by internal Sales Representatives.
• Setting and monitoring sales budgets (monthly and annually) and achieving sales targets.
• Ensure displays and pricing on the sales floor are updated and correct.
• General upkeep, maintenance, and attractiveness of the sales floor.
• General sales administration.
• Ensure compliance with company policies and procedures.
• Preparing training programs and training reps on weak areas
• Monitor and control days off and leave.
• Using the disciplinary procedures, if appropriate, to correct unacceptable behaviour. Monitor reps attendance and conduct and initiate appropriate counselling or disciplinary action where necessary.
• Liaise with the Head Office Marketing Department and Branch Manager in creating the monthly advertising schedule, input on current adverts and advise on current in store trends.
• Responsible for opening and closing of store as per internal roster.

REQUIREMENTS

• Grade 12
• Diploma in Management
• Minimum 5 years sales management experience (experience in hardware, flooring, tiles and related will be an added advantage).
• Strong leadership and supervisory skills
• Excellent communication and interpersonal skills
• Problem-solving and decision-making capabilities.
• Must have strong attention to detail, administrative and organizational skills.
• Proficiency with MS Office and ERP systems for Retail.

WORK HOURS

• Monday to Friday, 8.00 am to 5.00 pm.
• Alternate weekends, Saturday 8.00 am to 3.00 pm, Sunday 9.00 am to 2.00 pm.
• Alternate Public Holidays, 9.00 am to 2.00 pm.

RUMUNERATION
R30,000 (TCC)Top Recruitment (Pty) LtdRecruiter

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