Job Description

REPORTING TO: Engineering Manager
DEPARTMENT: Engineering
INDUSTRY FOCUS: Automotive, Pharmaceutical, Food & Beverage, Construction

POSITION OBJECTIVE

The Sales Engineer will drive the growth and success of MC Design & Contracting. This team member will be tasked with expanding our client base, re-engaging with dormant clients, and maximizing sales opportunities. The successful candidate will employ their technical knowledge and sales acumen to forge new client relationships, identify potential growth areas within our existing client portfolio, and deliver solutions that meet client needs and the company's revenue goals.

MINIMUM REQUIREMENTS

• Bachelor's degree (or equivalent) in mechanical engineering or a related field.
• At least two years of proven experience in technical sales or a similar role.
• Strong technical knowledge and the ability to quickly learn about new products and technologies.
• Driver License and own vehicle
• Based in Port Elizabeth

RESPONSIBILITIES

1. Technical Expertise:

• Develop a deep understanding of our products and services.
• Stay up to date with industry trends and technologies.
• Translate technical features into benefits for potential clients.
• Conduct costing and estimating for quoting purposes.

2. Market Analysis and Strategy:

• Conduct in-depth market research and analysis within the automotive, pharmaceutical, food & beverage, and construction industries.
• Implement strategic plans to increase revenue and expand the customer base.

3. Customer Engagement:

• Identify and engage with potential clients.
• Conduct product presentations and demonstrations.
• Understand and assess customer needs, proposing tailored solutions.
• Provide pre-sales and post-sales technical support to customers.
• Assist in troubleshooting and problem-solving for customers.

4. Sales and Revenue Generation:

• Prepare and present proposals, quotes (costing and estimating), and contracts.
• Work to meet or exceed sales targets and revenue goals.
• Negotiate and close deals with customers.
• Follow up and provide feedback on submitted offers.

5. Collaboration:

• Work closely with the management and engineering teams to develop and execute sales strategies.
• Collaborate with engineering teams to relay customer feedback and help improve our products.
• Assist with digital marketing campaigns in line with the sales strategy.

6. Documentation:

• Maintain accurate records of customer interactions and sales activities.
• Create technical documentation and reports as needed.
• Record all business developments and sales activities on the CRM system.

SKILLS

• Excellent communication skills with all stakeholders
• People orientated
• Customer-focused with a deep understanding of customer needs
• Ability to prioritize
• Confidentiality
• Attention to detail and accuracy
• Work well under pressure
• Efficient and reliable
• Flexibility and willingness to travel
• Sales and negotiation skills
• Self-motivated and able to work independently
• Meet deadlines and targets
• Strong problem-solving and critical thinking abilities

Tower Group