Job Description

POSITION: Sales Consultant
LOCATION: Rustenburg
Organizing and Controlling Customer Base

• Analyze QlikView reports weekly.
• Submit weekly/monthly customer analysis/revenue reports.
• Prepare and schedule customer visits according to customer category.
• Call on existing and potential clients.
• Compiling contacts lists utilizing a range of resources for collecting information to create, maintain and
• Retain customer base.
• Plan sales pitch/services presentations to prospective customers.
• Work within the framework of budget turnover and gross profit.
• Maintaining ongoing customer services by responding objectively to a range of customers.
• Queries/enquiries relating to products or services.
• Selling Goods and Services.
• Ensure all necessary information/documentation is obtained before calling on a customer.
• Obtaining a range of information from customers for identifying needs and establishing customer Profiles.
• Informing/advising customers of a range of products/services available.
• Acknowledging customer needs by recommending alternative goods and services offered.
• Stimulate customer interest by demonstrating and explaining the benefits/end uses of a range of
• products/services.
• Introducing new products in accordance with customer demand.
• Organizing courtesy calls to obtain customer feedback on deliveries and monitoring after sales
• Support systems.

Administration

• Updating customer information on Honeybee.
• Log calls on honeybee as per required standard.
• Liaise with internal support to email quotations to customers.
• Maintaining customer contracts on honeybee.
• Follow-up customer orders.
• Administering petrol expenses occurred.
• Complete new business and lost business reports and submit them to the manager on a monthly basis.

Critical skills

• Valid Driver's License (Code 08) is essential.
• Proficient in MS Office with excellent computer skills knowledge.
• Must have good telephone skills.
• Excellent customer service skills.
• Ability to listen and interpret information accurately.
• Planning and organizing skills.
• Numerical Skills.
• Good Communication Skills are essential; person must be well spoken and fluent in both English and Afrikaans.
• Selling skills.
• A pleasant and controlled manner of dealing with people at all times.
• An enthusiastic, outgoing person who is self-confident, with a positive attitude is desired for this position.

Knowledge

• Stock product knowledge.
• Price list knowledge..
• Know how to enquire on Axapta system
• Know company policy with regards to customer services.
• Product and pricing knowledge.
• Know the services the company has to offer.
• Knows general operation of the company.
• Knowledge of delivery routes and times

Qualifications and Experience

• At least 5 years' sales experience, with a proven track record in exceeding targets.
• Relevant Sales or Marketing qualifications would be an advantage.
• Owning transport is essential.
• Must be fluent in English, Afrikaans Venda, Tsonga and Sepedi.
• Valid Driver's License.

Salary Package: Good Basic + (Plus commission & Petrol card)