Job Description

Are you passionate about customer service and interested in an exciting opportunity?! Unicare is looking for Sales Assistant to join the Front shop Team. This role will be based in the 24hr Pharmacy in Bassonia, Johannesburg.
Job description
Purpose:
To offer exceptional service to all customers by providing knowledgeable service in order to maximise sales and build customer loyalty.
Job Objectives:

• Assist customers on the shop floor with product queries and directions
• Restock shelves and maintain clean, orderly displays
• Monitor product expiry dates and ensure rotation of stock
• Support in receiving and unpacking deliveries
• Work closely with all other departments to ensure efficient store operations
• Uphold high standards of customer service at all times
• Handle customer queries promptly and professionally
• Keep up to date with promotions

Minimum requirements
Minimum Educational Requirements:
Education:

• Essential: Grade 12
• Desirable: Maths 50% and English 50%

Experience:

• Previous retail, sales or customer service experience in a customer facing role within a retail/FMCG store operations environment (essential)

Job related knowledge and skills:

• Retail/FMCG background
• Knowledge of customer service excellence

• Strong customer orientation
• Good communication skills
• Computer literacy
• Numeracy skills
• Selling skills
• Merchandising skills

Competencies:
Essential:

• Following instructions and procedures
• Delivering Results and Meeting Customer Expectations
• Working with people
• Coping with Pressures and Setbacks

Ps. This role is expected to work shifts between 7am and 11pm daily, as per a roster.
May be required to work throughout the night.

Skills Required