Were looking for a reliable and detail-oriented Sales Assistant to support our sales department and help us keep things running smoothly. If youre organized, resourceful, great with people, and thrive in a fast-paced environment, wed love to hear from you!
Key Responsibilities:
Client Support:
Help clients reset account access, recover login details, or troubleshoot issues
Answer incoming calls and provide friendly, professional support
Offer basic customer service related to sales status, payments, and general questions
Sales Operations:
Manage urgent task queues and prioritize time-sensitive items (Urgent group/Whatsapp)
Assist with gaining access to old or locked accounts (email recovery, password resets, etc.)
Update and maintain our CRM system daily
Take ownership of the Issues doc and follow up on outstanding items
Help with light sales and lead follow-up when needed
Team Support:
Assist with ongoing department projects and initiatives
Communicate with internal team members to keep everything aligned and efficient
Call banks and credit card companies to assist with transfers.
What We're Looking For:
Strong communication skills and a friendly, problem-solving attitude
Highly organized, dependable, and able to handle multiple tasks at once
Basic tech-savviness (familiarity with CRM tools and working with online accounts)
Able to follow systems, take initiative, and think one step ahead
Prior experience in customer service, sales support, or administrative roles required
Beware of fraud agents! do not pay money to get a job
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