Job Description

Sales manager/branch manager:
The position is multi-faceted and includes the following disciplines:
Management of the various facets within the company required for day-to-day operations, managing the business unit, managing and guidance of sales staff, management and cooperation with office and warehouse staff, interaction with other business units within the Group of Companies, stock control, marketing, interaction with our supplier(s), interaction with our reseller/agents/representatives/dealers, interaction with customers including demonstration of equipment.
Leadership & operations

• Supervise staff (recruit, train, coach, schedule, discipline)

• Ensure compliance with company policies, legal regulations, and health&safety standards

• Oversee inventory, cash handling, and facilities upkeep

• Prepare and manage the branch budget and control expenses

• Customer invoices/deposits/accounts - financial

• Handle disputes on staff/customer and/or supplier level

Sales strategy and execution

• Set and communicate sales targets (individual, team, branch)

• Develop local sales plans (promotions, upsell/crosssell tactics, customersegmentation)

• Monitor daily/weekly KPI's (sales volume, conversion rate, average ticket, newcustomer acquisition)

• Conduct regular performance reviews and coaching sessions

Customer experience and interaction

• Resolve escalated customer complaints and service issues

• Foster a culture of "customerfirst" service

• Track satisfaction and act on feedback

• Servicing of customer equipment or break-downs

• After-sales service/warranties/guarantees

• Technicians/sales reps - site visits and demos

Reporting & analysis

• Pull sales reports from the CRM/ERP system, analysetrends, and present findings

• Adjust staffing, merchandising, or marketing spend based on data insights

• Analise cost of warranties, service revenues

Marketing & community relationships

• Execute local marketing initiatives (flyers, digital ads, events)

• Build relationships with developers/architects and such to get the concrete preparation and construction equipment specified in tenders

HR/training/Talent development

• Identify high potential staff, create development plans, and sometimes promote them into junior sales-lead roles

• Conduct regular training (product knowledge, sales techniques, compliance)

Rentals

• Revenues from rentals, cost of rental repairs

• Track depreciation on rental equipment

• On-site service/repairs

Job requirements:

• 10 years (minimum) experience as a sales and/or branch manager in the building and construction sector

• Appropriate qualifications

• Resides in the immediate East Rand area

Renumeration and perks:

• Company vehicle (perks tax payable)

• Company cell phone contract

• Performance incentives

• Medical aid (50/50%) with maximum company contribution value

• Provident fund

• Basic salary of around R 100,000 per month dependant on age, experience and qualifications

• 13th cheque

All interested candidates to send their updated CV's and their current/previous remuneration details to

Skills Required