Job Description

LiquidCapital Pty Ltd is a world leader in its field of specialisation offering a variety of financial products for motor vehicles. LiquidCapital Pty Ltd aims to creatively solve problems and add value to people by ensuring Mobility for Good.

LiquidCapital Pty Ltd forms part of the Motus Group, a leading JSE listed Company in the Automotive Industry where performance is driven by three keystones, 1. Leaders, 2. Innovation & 3. Customer Champions.

LiquidCapital Pty Ltd is seeking to employ a qualified and experienced Sales Administrator. The successful candidate will join a dynamic and highly skilled Sales Team.

If you are seeking an exciting and rewarding opportunity, then this is the career journey youxe2x80x99ve been waiting for.

The successful candidate will report directly to the Call Center Manager.
Position Overview

The Sales Administrator will be responsible to provide a full range of customer services duties as well as assistance to the sales staff to satisfy the needs and expectations of the organizations clientele.
Specific Role Responsibilities

• Provide administrative support to customers and other strategic partners

• Handle queries and provide resolutions to such queries

• Following up on queries/cases until resolved

• Ensuring customer satisfaction is always met

• Ensure optimal service delivery by answering all requests for assistance e.g., emails and telephone

• Perform data entry

• Check policy schedules

• Assist with Compliance & Validation of calls.

• Ensure that clientxe2x80x99s data is always kept up to date

• Accurately logging cases on the system

• AD Hoc Duties

• Grade 12

• Min 2-3 years in Administration / Customer care experience in a same or similar role

• Short- term insurance experience advantageous

• Excellent telephone skills with professional telephone manner, commercial acumen, and the capability to communicate with enthusiasm and drive

• Excellent communication skills (verbal and written) xe2x80x93 Good command of the English language

• Assertive

• Ability to multi-task xe2x80x93 excellent time management

• Accuracy and attention to details

• Ability to work under pressure

• Sense of urgency deadline/ driven

• Team player and & can work independently

• Computer literate (MS Word, MS Excel, MS Outlook)

• Criminal and Credit Clear

• Own transport or reliable transport

Motus