Job Description

Job Summary Job Title: Sales Administrator (Cape Town : Parklands) General Summary: The position calls for a vibrant, passionate and dedicated sales administrator with sufficient knowledge to administer sales while assisting the sales team in selling all commercial, industrial laundry and catering equipment distributed by the company. Product range and brands: Machinery include (but is not limited to) industrial washing machines, tumble dryers, ironing equipment and a range of industrial catering equipment such as ovens, fryers, cookers, fridges/freezers etc. We represent top international brands namely, Speed Queen, Girbau, Tullis, Laco, Ipso and Fagor. Core Functions: The Core Functions below will require a good knowledge and level of experience in the below in order for the individual to operate independently and as part of a team: General Administration Clerical Assistance duties supporting sales Sales Administrator duties Stock Control Administrator duties supporting sales Technical interest where required Debtors Clerk Administrator duties to support the sales Provide high level of Customer Service Report To: Directors and Branch Managers General Administration Clerical Assistance supporting sales: Providing support to our managers and employees, assisting in daily office sales needs and managing the company's general administrative equipment sales activities in the branch. The job involves assisting and supporting a sales manager and at team of sales employees efficiently. Duties include filing, answering phone calls, photocopying, responding to emails and scheduling meetings and other office activities. Compiling of quotes, sales orders, invoicing, logistics. Experience in working in an office environment and needs to have computer skills, strong communication skills (both written and oral). Other attributes include good interpersonal skills, a well-presented appearance and an organised disposition. Display a high level of appropriate conduct in the office environment. As the job holder will be required to deal with customers, they will be expected to represent the organisation positively. It is necessary to be able to operate office equipment such as photocopiers and fax machines. General duties will include: Project co-ordination in sales Managing office sales communications, e-mails, letters and documents Preserving office sales records Updating database of Business Partners Gathering information Sales Team management of call reports Conducting employee training in sales if required Updating and managing office sales procedures in sales Managing electronic and printed sales files Handling clients and internal Employees Sales Administrator duties includes: Process quotes, orders and invoices via email or phone Check data accuracy in quotes, orders and invoices Contact clients to obtain missing information or answer queries Liaise with the Logistics/Technical department to ensure timely deliveries Maintain and update sales and customer records Show interest in monthly sales reports and growth opportunities Communicate important feedback from customers internally Stay up-to-date and show interest in new and old products sold Tenders: Prepare Tenders and complete and submit as required by sales Stock Control Administrator duties supporting sales includes: Processing purchase orders for local suppliers. Receiving deliveries local suppliers Reconciling delivery notes, Waybills with purchase orders Ordering stock from internal branches Receiving deliveries internal branches Process Transfers from and to other branches Reconciling Transfers and waybills. Recording serial numbers where applicable. Manage Credit Note Authorisation for returns or paperwork corrections. Managing Monthly stock take and reconciliation of stock in all equipment stores. Stripped Procedure reconciliation of equipment, forwarding for authority and follow up with the technical department Technical interest where required includes: To gain knowledge of basic installation technical requirements of equipment. Scheduling the Technical Job installations daily with the technical department to assist with the flow of work. To retrieve the site readiness confirmation from customers before installation. To process Sales Orders for extra requirements for machinery (i.e. frames, coin mechanisms, chemicals etc) that are sold with the machines. Manage the paperwork and computer records in an efficient manner in order to keep transparent records of technical requirements for each machine sale and customer. Debtors Clerk Administrator duties to support sales includes: Ensuring Payment terms are adhered to by customers before release. Allocation of payments communicated to Head Office for reconciliation purposes. Communicate the payment terms to customer and facilitate credit applications to be authorised by Head Office. Assist head office to verify discrepancies and resolve clients billing issues if necessary Facilitate payment of invoices due by sending reminders and contacting clients before delivery or after depending on the arrangement specific to payment arrangement and bank finance arrangements. Provide Customer Service: Prioritise answering phone calls and talking to customers regarding the company's products or services . Be willing to learn and become efficient by using customer service knowledge to handle difficult customers and make sure that each customer has a good experience. HOURS OF WORK Working hours 8h00 to 16h30 Monday to Fridays. (45 hrs. per week) Lunch break: half an hour; two tea breaks at 10h00 and 14h00 Overtime might be required for stock count at financial year ends in June and when deadlines must be meet (tenders etc). The Company reserves the right to amend working days and hours. COMPANY BENEFITS Salary : to be agreed Probation Period : 3 months. Benefit/s only effective after successful completion of the 3 month period. Annual Leave/Holidays: You are entitled to 15 days leave per year. Medical Aid: This is a proposed benefit. We are currently on the Discovery Coastal/Classic Delta Saver Plan, on a 50/50 basis. Children are included, up to the age of 21. Retirement Fund: This is a compulsory benefit Company contribution of 4.75% and employee contribution of 2%. Retirement Age: The companys retirement age is Sixty (60) year of age. Bonus: discretionary 13th cheque/bonus in December. OTHER REQUIREMENTS PREFERRED High level of computer literacy on Microsoft Office Preferably experience on SAP or similar financial package, but not essential. Valid drivers licence Good medical record Long term commitment Be able to work in a busy environment under pressure with deadlines to meet.

Wenz Recruitment

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