Job Description

ROLE OVERVIEW



PURPOSE OF JOB



Reporting into the Manager within the Governance, Control and Change pillar of the Institutional Client Services Fund Operations team, the Administrator will support our ICS fund operations governance and control testing initiatives.



The post holder will be responsible for assisting with the establishment our of our Fund operations governance and control testing program within ICS Fund operations, completing Fund operations specific compliance testing and reporting on operational change, operational new business onboarding, and governance or control items implemented within ICS Fund operations.


In specific situations the Administrator will be assigned to assist on various tasks on ICS Fund operations projects and specific strategic initiatives.



MAIN RESPONSIBILITIES AND DUTIES



KEY DUTIES:


Operational process and controls Testing: The primary responsibility is to perform internal process and control compliance testing to ensure that the goals and objectives of the ICS Fund operations quality assurance program are achieved. Reporting and Analytics: Lead the analysis, documentation, and reporting of all process and control testing and related tasks. Documentation: Ensure that all testing documentation remains up-to-date, accurate, and reflective of the latest policies, procedures, and process improvements. Collaboration & Communication: Work closely with colleagues across jurisdictions, fostering strong relationships with team leads, directors, and contributors. Ad-hoc & Strategic Support: Step in to assist on special projects, strategic initiatives, and investigations as needed by the Governance and Control Manager, help to drive the continuous improvement of ICS Fund operations.

QUALITY ASSURANCE TESTING


Complete internal quality assurance testing on identified processes, as per the testing program control document. Complete test scripts as required to ensure accurate reporting and analysis.
REPORTING AND TRACKING


Deliver detailed testing and management information (MI) reporting. Deliver tailored testing reporting and or spotlights for operational meetings, internal presentations, and committee packs. Present testing updates to staff, key stakeholders, and Directors as required. Suggest changes to process documentation or controls based on testing results.

DOCUMENTATION


Deliver and maintain all QA documents and training materials related to the functions of the QA team. Stay up to date with new and existing policies and procedures (including group changes).

COLLABORATION AND TEAMWORK


Work closely with the Governance and Control manager to implement and deliver the QA program. Engage proactively with jurisdictional teams, including team leads to perform quality assurance testing.

ESSENTIAL REQUIREMENTS


A Risk and Compliance or Legal background essential. Relevant qualification and/or 2 years' experience in governance, controls and testing within Financial Services is essential. Working understanding of Investment Administration would be advantageous. Familiarity with Accounting and Investor systems, including Investran, InvestOne, Viewpoint, PureFunds would be advantageous. Effective influencing and questioning skills, with the confidence to challenge constructively and probe for deeper insight. High level of accuracy and excellent attention to detail. A keen eye for detail and a commitment to excellence, consistently delivering accurate work. Demonstrated strengths in documentation and high-quality report writing. Excellent organisational skills, and confident, clear communication with all audiences. Proven ability to build strong relationships and work collaboratively with a wide range of stakeholders. Analytical, logical, and critical thinker with a proactive attitude to problem solving. Collaborative team player. Strong Microsoft 365 applications skills (Excel, Word, PowerPoint).

OUR COMMITMENT TO INCLUSION & WELLBEING



JTC is committed to fostering a healthy, inclusive organisation where all individuals feel welcome and feel able to participate in the workplace fully. We value different perspectives, backgrounds and lived experiences. This includes supporting employee wellbeing so that people feel equipped to thrive.