Job Description

Job Summary We're Hiring: Retail & Merchandising Manager
Location: North West, South Africa
Do you have a flair for luxury retail, a sharp eye for merchandising, and the ability to create exceptional shopping experiences? Our award-winning lodge is looking for a Retail & Merchandising Manager to oversee our on-site boutique and gallery, showcasing unique African-inspired art, crafts, and designer products to our international clientele.
This is a unique opportunity to combine your retail expertise with the beauty and exclusivity of a world-class lodge environment.
What You'll Do:

• Manage day-to-day operations of the boutique and gallery, including stock control, visual merchandising, and sales performance.
• Train, motivate, and lead a small sales team to achieve monthly targets.
• Curate product selection in line with brand standards, guest preferences, and seasonal trends.
• Coordinate with local artisans, designers, and suppliers to source unique products.
• Analyse sales data, create reports, and develop strategies to grow revenue.
• Ensure the boutique delivers a five-star guest experience aligned with the lodge's luxury brand.

What We're Looking For:

• Proven experience as a Retail Manager or Merchandising Manager (luxury, lifestyle, or tourism retail preferred).
• Strong leadership and team management skills.
• Excellent sales, communication, and guest engagement abilities.
• A creative eye for visual merchandising and brand presentation.
• Organised, target-driven, and able to work independently.
• Comfortable living and working in a lodge environment.

What We Offer:

• Competitive salary plus commission on boutique sales.
• Live-in accommodation and meals.
• An opportunity to work in a breathtaking natural setting.
• Growth opportunities within a renowned luxury hospitality group.

If you're passionate about luxury retail and merchandising and want to bring exceptional products to life for discerning guests, we'd love to hear from you!
Bright Placements (PTY) Ltd
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