Job Summary Duties:
Guest Experience Excellence: Deliver a refined yet warm service, ensuring every guest enjoys a world-class dining experience.
 Leadership & Team Development: Train, mentor, and inspire a high-performance team that anticipates guest needs and embodies the ethos.
 Operational Mastery: Oversee the smooth day-to-day running of the restaurant, maintaining impeccable service standards and efficiency.
 Beverage Integration: Work closely with the bar team to curate and enhance the beverage experience. Drive hospitality benchmarks, ensuring constant innovation in service and guest engagement.
 Financial and Stock Control: Responsible for daily cash-ups, staff rosters, wages, stock takes.
 Monitor key financial metrics, optimize service efficiency, and control costs while maximizing revenue.
Requirements:
Grade 12
 A formal qualification
 Proven experience as a Restaurant Manager in a high-end restaurant setting
 A natural leader with a passion for service, hospitality, and guest engagement.
 Understanding of Asian cuisine
 Exceptional organizational and operational management skills.
 Lightspeed / Marketman experience or similar would be advantageous
 Ability to work under pressure, maintaining a calm, composed, and inspiring presence.
 Strong relationship building skills with guests, team members, and industry professionals.
Craven Cottage CC
Recruiter                                         
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