Job Description

As a Restaurant Manager, you will be responsible for maintaining high standards of service, ensuring smooth daily operations, managing staff, and enhancing the overall guest experience. You will oversee all front-of-house equipment, service flow, and guest interactions while ensuring adherence to health and safety regulations. You will also handle stock control, financial oversight, and staff training, playing a key role in delivering a memorable dining experience for our guests.
Key Responsibilities:

• Oversee the daily food and beverage operations, including breakfast, lunch, and dinner service.
• Ensure the team is well-prepared with proper mise en place and assigned responsibilities for each shift.
• Perform opening and closing procedures and conduct shift handovers.
• Provide excellent customer service by addressing guest needs and resolving complaints professionally.
• Organise special events and ensure guests' special occasions are celebrated appropriately.
• Monitor and control stock levels, placing beverage orders and managing inventory efficiently.
• Ensure strict adherence to hygiene and safety regulations within the restaurant and bar.
• Oversee the procurement of front-of-house items such as crockery, cutlery, glassware, and uniforms.
• Manage and train staff, creating rosters and monitoring performance to maintain high service standards.
• Conduct regular staff training on emergency procedures and compliance with health and safety regulations.
• Implement cost control measures to maintain profit margins while ensuring quality service.
• Maintain a clean, professional, and welcoming restaurant environment at all times.

Who We Are Looking For:
We are seeking a highly motivated individual with:

• A tertiary education with a recognized culinary or hospitality qualification
• 5 years experience in high end properties in a similar position
• Proven experience as a Restaurant Manager or in a similar hospitality management role.
• Strong leadership skills and the ability to manage and train a team effectively.
• Excellent guest service skills with the ability to handle complaints professionally.
• A solid understanding of financial and stock management within a restaurant setting.
• Knowledge of hygiene, health, and safety regulations in the hospitality industry.
• A passion for delivering outstanding food and beverage experiences.
• Hosting and the guest experience
• Computer literate

Training and implementation

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