Reservations & Events Coordinator
Stellenbosch, Western Cape, South Africa
Job Description
The Reservations and Events Co-Ordinator will be responsible for managing all aspects of the accommodation and H?SEKI Restaurant's reservations as well as Estate events, and bookings, ensuring a seamless and exceptional experience for our guests.Reservations:
- Managing all incoming emails, phone calls and messages;
- Be fully conversant with all rates and pricing;
- Ensure that all clients/guests and reservations are handled efficiently through effective office operating systems;
- Ensure that all reservations and event records are filed accurately and can be retrieved promptly;
- Ensure that bookings for each day are checked prior to arrival for accuracy and confirmations;
- Provisionals to be managed correctly and ensure that expired reservations are released.
- Ensure all Special Attention Guests and dietary requests are dealt with accurately.
- Manage all reservations and proceed with follow up calls to confirm restaurant bookings.
- Finalise menus approved by the Head Chef and Restaurant /F&B Manager.
- Organize and manage in-house events and functions.
- Responsible for all pre-event correspondence and coordination
- Conduct site inspections with potential clients
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Job Detail
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Job IdJD1426412
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationStellenbosch, Western Cape, South Africa
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EducationNot mentioned