Job Description

Are you an organized, detail-oriented professional with a passion for property? Do you thrive in a fast-paced environment where no two days are the same?
Intro Real Estate, a multi-award-winning estate agency with over 40 years of experience based in East of Johannesburg, are looking for a Residential Rental Administrator to join our dynamic team and help us deliver exceptional service to landlords and tenants alike.
Key Responsibilities:

• Tenant Management:

Handle tenant applications, lease agreements, onboarding, and day-to-day communication.

• Lease Administration:

Prepare and maintain accurate lease documentation in line with legal and internal standards.

• Rent Collection & Financials:

Generate invoices, track payments, follow up on arrears, and assist with landlord payouts.

• Maintenance Coordination:

Log maintenance requests, liaise with service providers, and ensure timely resolution.

• Landlord Communication:

Provide regular updates, reports, and professional support to property owners.

• Compliance & Inspections:

Schedule property inspections and ensure all rentals comply with legal and safety regulations.
What Were Looking For:

• Previous experience in property administration or rental management (13 years preferred).
• Strong organizational and administrative skills.
• Excellent written and verbal communication.
• Proficiency in property management software (e.g., PayProp, PropCtrl; PropCon etc.) is a plus.
• Knowledge of local rental legislation (e.g., Rental Housing Act, POPIA, FICA) is advantageous.
• A proactive and customer-focused approach.

Why Join Us?

• Be part of a growing, professional team in the property industry.
• Opportunity to work in a collaborative and supportive environment.
• Career growth potential within a reputable estate agency.
• Competitive salary based on experience.

QUALIFICATIONS & EXPERIENCE:

• Matric (Grade 12)
• Minimum of 1-3 years experience in residential property administration.

REQUIREMENTS:

• Own vehicle and driver's license (not negotiable)
• Must be over the age of 30
• Must be a people's person and effective communicator, both written and verbal
• Experienced in client relations with an excellent command of the English language
• Reliable and conscientious worker
• Great attention to detail
• Organized
• Ability to multitask
• Cool, calm and collected
• Self-motivated

Take the next step in your property careerapply today.