Job Description

Job Summary Duties: People Management: Co-ordination of Rental technicians and Laundry operators Measuring and Reviewing of team performance (Daily, weekly, monthly) Correction performance improvement Customer Service and Logistics Daily management of operations and problem solving Vehicle planning and management Co-ordination of daily calls to ensure customer requirements are met Manage daily customer queries resolutions Process Management: Strong record keeping of value chain documentations and processes Experience in controls, Process management Daily co-ordination of Inbound and Outbound, and document processes Daily co-ordination of assets, as well as performing/managing frequent cycle counts Daily co-ordination of Laundry activities Monitor and follow up on status of repairs to ensure that assets are readily available Monitor of stock levels of all consumables and ordering when necessary. Filling of all documentation as per predetermined filling system. Reporting: Daily, weekly and monthly reporting Reporting using Dashboards in MS Office Qualifications Relevant Logistics/Supply Chain tertiary qualification will be an advantage Requirements Own reliable vehicle At least 2-3 years experience in a similar position (Operations/Logistics with asset management, fleet management, people management, status reporting). Experience with an ERP systems Experience in controls, Process management Customer Service Orientated (Turnaround time of Installations/Cancellations to Customers, Sales team, Management)

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