Job Description

Relief general manager: Qualifications & Requirements: xefx82xb7 Valid RSA Driver's License xefx82xb7 Proficient in Office and Email xefx82xb7 Exceptional Guest Relations skills xefx82xb7 Ability to manage staff xefx82xb7 Understanding and ability to manage the different departments xefx82xb7 Ability to plan ahead and problem solve xefx82xb7 Financial experience in budget control, stock takes and stock control Experience: xefx82xb7 Previous experience in a Big 5 reserve and 5-star lodge is necessary xefx82xb7 ResRequest experience will be beneficial Package xefx82xb7 Accommodation (unfurnished) xefx82xb7 Meals while on duty xefx82xb7 21 days on 7 days off work cycle xefx82xb7 15 days annual leave xefx82xb7 Provident Fund Responsibilities Responsibilities include but are not limited to: xefx82xb7 Meticulous in all aspects of managing the lodge xefx82xb7 Managing, Overseeing and Disciplining Staff xefx82xb7 Staff training and development xefx82xb7 Assisting the marketing manager to get content for social media xefx82xb7 Hosting Duties xefx82xb7 Allocation of Airport Transfers xefx82xb7 Little paws program xefx82xb7 Assistance around the lodge in other departments if needed xefx82xb7 Acting as relief general manager between lodges xefx82xb7 Reporting to Group Operations Manager(s) and Head Office Staff Management xefx82xb7 Wage costs and staff welfare xefx82xb7 Staff discipline xefx82xb7 Staff training Financial xefx82xb7 Budget control and ensuring budgets are maintained xefx82xb7 Stock control and stock takes xefx82xb7 Maintain the correct allocations of expenditures Rooms Division xefx82xb7 Manage the housekeeping and front office departments in conjunction with your HOD xefx82xb7 Ensure the lodge maintains the required standards aesthetically xefx82xb7 Food and Beverage and Kitchen xefx82xb7 Ensure costs are maintained as per the required standard xefx82xb7 Assist with Events planning and execution xefx82xb7 Assist with menu planning and cost control Attributes xefx82xb7 Mature and responsible xefx82xb7 Well-spoken, well-groomed and presentable xefx82xb7 Strong leadership capabilities xefx82xb7 Positive attitude and approach toward teamwork xefx82xb7 Hands-on approach towards the guest experience xefx82xb7 Ability to take initiative and problem solve xefx82xb7 Excellent guest interaction skills xefx82xb7 Passionate and pro-active towards personal growth and training xefx82xb7 Sober Habits, NO DRUGS