Job Description

Relief general manager / Lodge

Qualifications & Requirements:

• Valid RSA Driver's License
• Proficient in Office and Email
• Exceptional Guest Relations skills
• Ability to manage staff
• Understanding and ability to manage the different departments
• Ability to plan ahead and problem solve
• Financial experience in budget control, stock takes and stock control

Experience:

• Previous experience in a Big 5 reserve and 5-star lodge is necessary
• ResRequest experience will be beneficial

Package

• Accommodation (unfurnished)
• Meals while on duty
• 21 days on 7 days off work cycle
• 15 days annual leave
• Provident Fund

Responsibilities

Responsibilities include but are not limited to:

• Meticulous in all aspects of managing the lodge
• Managing, Overseeing and Disciplining Staff
• Staff training and development
• Assisting the marketing manager to get content for social media
• Hosting Duties
• Allocation of Airport Transfers
• Little paws program
• Assistance around the lodge in other departments if needed
• Acting as relief general manager between lodges
• Reporting to Group Operations Manager(s) and Head Office

Staff Management

• Wage costs and staff welfare
• Staff discipline
• Staff training

Financial

• Budget control and ensuring budgets are maintained
• Stock control and stock takes
• Maintain the correct allocations of expenditures

Rooms Division

• Manage the housekeeping and front office departments in conjunction with your HOD
• Ensure the lodge maintains the required standards aesthetically
• Food and Beverage and Kitchen
• Ensure costs are maintained as per the required standard
• Assist with Events planning and execution
• Assist with menu planning and cost control

Attributes

• Mature and responsible
• Well-spoken, well-groomed and presentable
• Strong leadership capabilities
• Positive attitude and approach toward teamwork
• Hands-on approach towards the guest experience
• Ability to take initiative and problem solve
• Excellent guest interaction skills
• Passionate and pro-active towards personal growth and training
• Sober Habits, NO DRUGS

Salary R22000 - R25000

Send CV in Ms word format