Overall Responsibilities of the Operations at Regional Part distribution center at Johannesburg. Ensuring enhancements to Operational metrics in Safety, Delivery, Productivity, Speed Order cycle times, Quality and Cost
Drive capacity Improvements by close working with Overseas engineering / facility teams with focus on proactive and Optimum Space utilization. Performance enhancements with CI approach and delivering on Global part Operations LEAPS till FY26
Leading the Part support service Organization in AME region to drive customer satisfaction over Part availability, Peak season readiness, Order management, Claims and returns
Close co-ordination with Aftermarket sales, customer support and Branch team to ensure Part support and experience is inline with DSI Index expectation. Responsible for Facility & Parts IT system Integration and co-ordination with Global Engineering teams and IT teams for new modernization tools and systems
Closely Liaison with Material Readiness & distribution ( MR&D ) function to for effective and optimum material planning to meet Target Fill rates as well as Inventory turns
Collaborate with MRD team to meet Goals on Fill rates, control Back orders and thus ensuring On time delivery of parts. Inventory Integrity & control to meet all statutory audit requirements within Deere and external third party audits
Ensure adherence to all Local laws, compliance related to warehouse Operations / service parts and align efforts towards sustainability goals at all facilities.
Engaging & Inspiring strong team of Supervisors and individuals that are committed to support the Part Operations ambition plans. Support Development, engagement efforts for Staff leveraging Deere career development tools and thus create good talent pipeline for the Region and Business
Required:
Understanding of financial concepts such as budgets, discounted cash flow (DCF), return on investment (ROI), operating return on assets (OROA), shareholder value added (SVA), etc.
Understanding of employee policies, practices, procedures and work rules appropriate for the unit.
Skill in interpersonal communications, negotiation, and conflict resolution.
Knowledge of parts distribution systems and parts terminology.
Knowledge of industry appropriate for area of responsibility (markets, products, competitors, customers, distribution trends).
Desired:
Experience working in one or more operations support functions such as warehousing, logistics, etc. (4 - 7 years)
Experience in budgeting, forecasting and scheduling. (4 - 7 years)