Job Description

Deliverables

• Leadership and Mentorship

• Lead a high performing team to ensure superior service standards are maintained and met.
• Continuous engagement, upliftment and education of the team
• Key Account Management

• Build and maintain client relationships, continuous feedback and improvements to clients
• Plan and implement new installations
• Client promotion and event co-ordination
• Strategic business development

• Formulate and execute growth plans, penetration of new markets and expanding existing business
• Develop area specific sales pitch and pitch box
• Continuous market research and trend analysis
• Sales performance and reporting

• Prepare and present sales reports and forecasts, comparative to agreed targets
• Operations management

• Implement procedures and controls to ensure all aspects of the daily operations run smoothly
• Accurate management of stock, invoicing and deliveries
• Ensure training and audits are being completed to the desired standards and development of the teamand technical callouts

Skills and Personal traits

• People first ethos
• Strategic long term thinker
• Ability to work under pressure and strong resilience
• Exceptional communication skills both written and verbal
• Tech savvy, able to identify where technology can be used to improve and streamline operations
• Ability to lead and influence a team

Requirements

• 5 to 10 years experience in business development and running teams
• Tertiary qualification in business management
• Knowledge of the food and beverage industry an advantage
• Prior coffee skills, knowledge and excellence would be an addedbonus

Culture

• Client centred, committed, professional
• Inclusive, team playing, dedicated
• Passion, fun, supportive

Outputs

• Double Cape Region sales and volume in 3 years
• Lead and develop 3 year Cape Region Growth Strategy

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