Job Description

Job Purpose To manage and oversee the Business Unit to ensure profitability in growth and revenue through planning, execution, support and leadership of the team. Key Performance Area Sales Performance and Support (25% Business Development and Growth (20%) Governance (15%) Stakeholder Management (10%) People Management (20%) Financial Management (10%) Sales Performance and Support (25%) Implements multiple brand awareness initiatives in accordance with the company Automotive Marketing strategy. Manages Regional claim rate in line with company standards and escalate expectations to the National Sales Manager. Evaluates and implements appropriate sales techniques to increase sales volumes within the Region. Ensures that no warrantee claims are accepted by Business Representatives without the required proof of purchase and without the required technical testing diagnostics. Manages and monitors the sales activities of Business Representatives in the Region. Schedules and conduct regular sales meetings with Business Representatives to manage performance against set targets for sales volume and profitability. Schedules customer visits with Business Representatives to ensure to assess service levels and to ensure corrective actions. Manages the Regional Xpress and Channel Partner relationships and ensures performance is aligned to the set criteria as contained in the Agreement. Identifies possible Xpress partners in the Region in accordance with the qualifying criteria. Implemented brand awareness initiatives within region. Brand initiatives aligned with Marketing strategy. Sales techniques implemented successfully. Proof of purchase and testing diagnostics available. Sales activities and performance monitored. Testing diagnostics performed and results readily available. Sales volume and profitability targets achieved. Customer visits conducted. Customer satisfaction assured performance aligned with set criteria as per SLA. Business Development and Growth (20%) Develops and manages retention and growth strategies to optimize regional sales performance. Identifies new business opportunities by identifying potential dealers and distributors and cross-selling opportunities. Makes recommendations on product enhancements for improved sales potential. Assesses market share positioning (by brand) and develops action plans to maintain and grow footprint in area of responsibility. Business retention and growth strategies developed and implemented successfully. Regional sales- and performance targets achieved. New business and cross-selling opportunities identified and followed through. Action plans developed and implemented to establish sound market footprint. Governance (15%) Monitors the operation of controls and procedures in order to ensure the integrity of company. Identifies and monitors departmental risks. Develops and maintains a risk register, as well as a system to monitor the dispositions of results communicated to management. Implements action plans to address internal and external audit findings, continuously monitor progress against these plans. Ensures compliance with relevant legislation and policy frameworks within functional area to prevent fruitless, wasteful and irregular expenditure. Policies and procedures developed and implemented. Outsourcing contract in place and renewed as per SLA. Compliance with applicable legislation and regulations. Risk prevention measures in place. Incident reports. Ensure SHEQ compliance in place and adhered to by having monthly meetings to ensure compliance Stakeholder Management (10%) Establishes and maintains effective working relationships through collaboration with stakeholders and relevant interests. Represents company in meetings with stakeholders. Identifies and solves problems creatively whilst demonstrating a high level of integrity in line with company core values. Provides advice and guidance to Management on internal stakeholder related matters. Manages relationships in accordance with policies, procedures and legal requirements. Implements and monitors the stakeholder management system. Customer complaints attended to in a timely manner. Stakeholder / customer satisfaction index. Compliance with applicable legislation and regulations. Problem resolution in a timely manner (comebacks minimized). SLA requirements upheld. People Management (20%) Monitors and measures performance quarterly by conducting employee appraisals. Identifies areas of development and draws up action plans to address poor performance. Ensures ongoing training and development of employees. Addresses employee relations matters fairly and promptly. Sets performance objectives for team by cascading of the organisations initiatives into individual performance contracts. Ensures that all employees have signed performance agreements. Ensures successful implementation of the HR policies within the division. HR Policies in place and adhered to. Performance contracts in place. Performance appraisal sessions held. Performance objectives set and achieved. Feedback received from employees. Training and development plans in place. ER matters attended to. Financial Management (10%) Contributes to the budget preparation process. Ensures the effective, efficient, economical and transparent use of financial and other resources. Monitors expenditure against budget and ensures spending occurs within budgetary limits and company financial guidelines, report deviations to direct Manager. Explores opportunities to reduce costs. Budget prepared and implemented. Cost saving initiatives presented and implemented. Waste prevented and expenditure minimized.
Qualifications Minimum Bachelors Degree in Sales and Marketing Management or related fields (NQF 7) Bachelors Hons Degree in Sales and Marketing Management or related fields (NQF 8) Experience Minimum 6-8 years experience in Sales and Marketing within the Manufacturing environment of which: 3+ years should be at Supervisory level. Technical Competencies Computer Literacy (MS Office Suite; SAP, ERP Systems, Salesforce) and job-specific software systems). Knowledge of relevant Sales and Marketing Processes and Practices. Behavioural Competencies Proactive. Action-oriented. Problem Solving and Analytical skills. Flexibility. Planning and organising. People Management. Relationship Building. Customer Focused. Resilient. Communication skills (both verbal and written).

Skills Required