Job Description

SUMMARY:
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POSITION INFO:
Ready to shift your After Sales career into high gear?
Our client (a major player in the automotive game) is on the lookout for a dynamic Regional After Sales Manager - someone who knows their way around service excellence, dealer development, and turning customer satisfaction into a science.
This is no ordinary management role - it's about owning your region, making real impact, and driving After Sales performance to the max. You'll consult, support, coach, troubleshoot, and inspire a network of top-tier dealerships.
What's under your hood (aka responsibilities):
Deliver hands-on after-sales consulting to boost dealer performance and profitability
Help dealers hit the sweet spot: service quality, parts performance, and customer delight
Track KPIs like a pro - think CEM, DSI, SCP, and more alphabet soup of excellence
Craft business plans with dealers and rev up market share
Ensure every dealer is firing on all cylinders - from systems to training to compliance
Keep a finger on the pulse of the SA motor industry - trends, competitors, and opportunities
Champion genuine parts and VWGA After Sales programmes (we're talking high-quality only)
Act as the go-to person between the Dealer Network and the mothership
Jump into cross-functional projects, handle escalations like a boss, and help hire top talent where needed
Your toolkit should include:
Diploma or Degree in , Marketing or similar
5+ years in the Motor Industry (Sales / After Sales / Parts)
Deep knowledge of Service & Parts operations
Sharp financial and business acumen
Next-level communication and negotiation skills
Strategic thinker with solid planning chops
Confident in mentoring, motivating and moving the needle
Tech-savvy - systems like ETKA, ElsaPro, iPartner and more
Stress? Routine? You eat it for breakfast.
Extra horsepower if you've got:
Retail dealership experience
Previous field role in After Sales (Service/Parts)
Customer-obsessed mindset
Experience with Service Core Process (SCP)
A marketing brain and flair for campaigns
THIS POSITION WILL BE BASED IN GAUTENG
If you're ready to turbocharge your career and be the driving force behind regional After Sales success - this is your pitstop.
Apply now. It's not just about service. It's about strategy, satisfaction, and serious results.
"It's about fit, not figures."
Let's put you in the driver's seat.