Refrigeration Administrator

Cape Town, Western Cape, South Africa

Job Description

Job Requirements:

  • Matric
  • Relevant qualification
  • Computer literacy
  • Experience within a client service environment
  • Administration experience
  • 1-2 years experience as a Data Capturer
  • Analysis skills.
  • Intermediate proficiency in Ms. Office.
  • Knowledge of capturing data in a database would be beneficial.
  • Telephone etiquette.
  • Attention to detail.
  • Precise planning
Job Duties:
  • Provide administrative support to technicians and engineers:
  • Capture details of Outlook accurately.
  • Dispatch technician within SLA timeframes
  • Plan routes to reduce km and cost.
  • Prepare and distribute quotes for all repairs done by the technicians/ engineers.
  • Update and capture job cards accurately and timeously.
  • Establish and maintain a healthy and professional relationship with customers and all suppliers.
  • Ensure weekly packs are submitted accordingly:
  • Weekly/monthly closure on the Internal System.
  • Ensure calls are accurately closed within the Service Level Agreement (SLA).
  • Attend to customers' queries.
  • Capture and analyse the technicians kilometre claims.
  • Capture the stock data into the database.
  • Working conditions: Office-based
Salary:
Market Related
How to apply:

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Job Detail

  • Job Id
    JD1483383
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Cape Town, Western Cape, South Africa
  • Education
    Not mentioned