Job Description

Job Summary
Receptionist - Luxury Hotel
Location: Cape Town
Salary: Negotiable DOE
Kendrick Recruitment is now seeking a Receptionist for a prestigious luxury hotel located in Cape Town. This is an excellent opportunity for a professional and well-presented individual to join a dynamic team at a world-class property known for its refined service and exceptional guest experience.
Key Responsibilities:
Greet guests with professionalism, warmth, and efficiency
Manage check-ins and check-outs smoothly and accurately
Handle guest inquiries and reservations both in-person and via phone/email
Provide information on estate facilities, activities, and services
Maintain a neat and organized front desk and lobby area
Liaise with internal departments to ensure guest requests are fulfilled promptly
Process payments and handle administrative duties as required
Uphold a high standard of guest service at all times
Requirements:
Previous reception/front office experience in a hospitality or luxury environment preferred
Exceptional interpersonal and communication skills
Professional appearance and positive attitude
Strong administrative and organizational skills
Proficient in Microsoft Office and relevant reservation systems
Ability to multitask and work well under pressure
Flexible and reliable with a team-oriented approach
Fluent in English; additional languages are an advantage
This is the perfect role for someone with a passion for hospitality and a desire to grow within a luxury environment.
To apply, send your CV to Kendrick Recruitment today.
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