Job Description

Job Summary
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Receptionist - Luxury Hotel
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Location: Cape Town
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Salary: Negotiable DOE
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Kendrick Recruitment is now seeking a
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Receptionist
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for a prestigious luxury hotel located in
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Cape Town
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. This is an excellent opportunity for a professional and well-presented individual to join a dynamic team at a world-class property known for its refined service and exceptional guest experience.
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Key Responsibilities:
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Greet guests with professionalism, warmth, and efficiency
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Manage check-ins and check-outs smoothly and accurately
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Handle guest inquiries and reservations both in-person and via phone/email
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Provide information on estate facilities, activities, and services
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Maintain a neat and organized front desk and lobby area
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Liaise with internal departments to ensure guest requests are fulfilled promptly
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Process payments and handle administrative duties as required
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Uphold a high standard of guest service at all times
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Requirements:
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Previous reception/front office experience in a hospitality or luxury environment preferred
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Exceptional interpersonal and communication skills
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Professional appearance and positive attitude
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Strong administrative and organizational skills
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Proficient in Microsoft Office and relevant reservation systems
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Ability to multitask and work well under pressure
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Flexible and reliable with a team-oriented approach
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Fluent in English; additional languages are an advantage
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This is the perfect role for someone with a passion for hospitality and a desire to grow within a luxury environment.
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To apply, send your CV to Kendrick Recruitment today.
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