Job Description

2025-07-25 - 2025-08-24

PERMANENT

JHB002167

ADMIN, OFFICE & SUPPORT

RETAIL

KwaZulu Natal

, Durban

R 9 000.00 - R 11 000.00 Monthly Basic Salary (Medical Aid & Provident Fund)

Our client is seeking a well-organised and professional

Receptionist

who will also provide vital support to their

Internal Sales

team. The ideal candidate will act as the first point of contact for customers, ensuring a warm, professional, and efficient front-desk experience. In addition to reception duties, the role includes assisting with key administrative and sales-related functions such as quotations, order processing, and customer follow-ups. The successful candidate will be service-oriented, detail-driven, and capable of building strong client relationships through both phone and email communication.

Key Responsibilities:

#

Reception & Front Desk Duties

Answer and direct incoming telephone calls in a professional and courteous manner. Greet and welcome clients and visitors, ensuring a professional front-of-house experience. Manage incoming and outgoing correspondence. Maintain a tidy and organised reception area and meeting rooms.
#

Administrative & Internal Sales Support

Prepare and process customer invoices accurately and promptly. Capture and process sales orders. Follow up on outstanding quotations, pending orders, and back orders. Respond to customer queries regarding products, pricing, stock availability, and order status. Support sales team with email and telephonic follow-ups to clients and prospects. Coordinate deliveries and collections in collaboration with the logistics team. Assist with routine stock takes and inventory coordination. Perform other general administrative tasks as required.

Minimum Requirements:

Matric (Grade 12)

- essential

Minimum 3 years of working experience

in a receptionist or administrative sales support role

Proficient in English

(read, write, and speak)

Computer Literacy

: MS Word, Excel, PowerPoint, Outlook. Strong

organisational and planning

skills Excellent

verbal and written communication

skills Ability to

multitask

and manage time efficiently in a dynamic office environment For more information please contact:

Ann Swann Personnel