Job Description

Key Responsibilities:Reception and Administrative Duties:

• Greet and assist visitors, clients and staff in a friendly and professional manner.
• Answer and direct phone calls, emails and enquiries.
• Maintain a tidy and organised reception area.
• Manage meeting bookings.
• Maintain office supplies.
• Assist directors and staff with administrative tasks as needed.
• Schedule meetings, update calendars and arrange travel/accommodation.
• Control office security by managing access at the reception and main gate.
• Handle incoming and outgoing courier deliveries.

Accounts Administration

• Prepare and process quotes, invoices and supplier invoices.
• Assist with basic accounting tasks including invoicing, payments and reconciliations.
• Maintain accurate account records and update data on Quickbooks.
• Process card payments using the point-of-sale system.
• Support data entry and generate account reports.

Courier and Logistics Management

• Arrange and co-ordinate courier deliveries and collections with clients and stock controller.
• Prepare delivery or collection notes for items leaving the factory.
• Track shipments with courier services and ensure timely delivery.
• Maintain records of shipments and liaise with courier service providers.
• Resolve any delivery-related issues efficiently.

Requirements and Skills

• Proven experience in a similar receptionist / administrative role.
• Basic knowledge of accounting principles and financial administration.
• Proficiency in MS Office (Word, Excel, Outlook) and accounting software (Quickbooks).
• Excellent organisational and multitasking abilities.
• Strong verbal and written communication skills.
• Professional attitude and appearance.
• Solid customer service skills.
• Ability to work independently and as part of a team.

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