Job Description

This is a client-facing, in-office role where youll be the first impression for walk-ins, tenants, owners, and contractors - while keeping the back-end admin running like a well-oiled machine.
Youll be supporting Property Managers with everything from lease paperwork to maintenance scheduling, so attention to detail and people skills are a must.
Key Responsibilities
Front Desk & Reception

• Greet and assist clients, tenants, and service providers in a warm, professional manner
• Manage a busy switchboard: direct calls, take messages, and respond to general queries
• Maintain a clean, organised front office and reception area
• Handle incoming/outgoing mail, courier bookings, and deliveries

Administrative Support

• Take instruction from Property Managers and action tasks accordingly
• Contact contractors and service providers to arrange quotes, schedule repairs, and follow up on job completion
• Log maintenance requests and update records with status reports
• Draft and send out agreements, renewals, and other documentation
• Assist with monthly notices, and general communication
• Coordinate key contractors and trustee appiontments, and property inspections
• Keep filing systems (digital and hard copy) organised and up to date

Requirements

• Minimum 2 years experience in a receptionist/admin support role
• Background in property management or real estate is highly desirable
• Strong organisational skills and the ability to prioritise tasks independently
• Excellent communication skills written and verbal (English & Afrikaans essential)
• Solid computer literacy MS Word, Excel, Outlook, and comfort with learning internal systems
• Professional and friendly demeanour able to deal with tenants, landlords, and contractors tactfully
• Matric certificate is essential

Application Process:
Interested candidates should submit their CV, Matric certificate, cover letter, professional head and shoulder photo and contactable references.
If you do not hear from us within the next two weeks, please consider your application unsuccessful.