Job Description

Job Summary
Our Client in the Manufacturing Industry is seeking to employ a Quality Lead to their team based in Port Elizabeth.
Requirements:

• Degree/Diploma in Quality, Industrial, Mechanical, or Metallurgical Engineering.
• Minimum 5-7 years' quality experience in an automotive manufacturing environment .
• Strong knowledge of precision manufacturing , machining and finishing quality standards.
• Proven experience in resolving customer complaints and implementing effective corrective actions.
• In-depth understanding of IATF 16949, ISO 9001, ISO 14001, and OEM quality standards.
• Skilled in problem-solving methodologies (8D, 5-Why, FMEA, SPC, APQP, PPAP, MSA).
• Proficiency with quality tools such as CMM, gauges, and statistical analysis software.
• Strong communication and customer-facing skills, especially with automotive OEMs.
• Ability to lead cross-functional teams under pressure and deliver results within strict timelines.

Responsibilities, but not limited to:

• Lead the resolution of customer and internal quality concerns within the manufacturing process.
• Implement root cause analysis (5-Why, Ishikawa, DMAIC, 8D) and drive corrective & preventive actions.
• Monitor and analyze product quality performance, scrap rates, rework, and customer complaints.
• Manage and oversee sorting, rework, and containment activities to ensure only conforming products are supplied to OEM customers.
• Support process audits, product audits, and layered process audits in compliance with IATF 16949 and ISO 9001.
• Collaborate with engineering, production, and maintenance teams to implement process improvements and prevent recurrence of quality issues.
• Communicate directly with OEM customers on quality matters, ensuring professional problem reporting and timely feedback.
• Maintain quality documentation, including control plans, FMEAs, PPAP submissions, and inspection standards.
• Train and guide shop-floor personnel on quality standards, inspection methods, and defect identification.
• Lead continuous improvement projects aimed at defect reduction, cost of quality improvement, and customer satisfaction.

Please note that should you not receive a response within 2 weeks of applying, you may consider your application unsuccessful.
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