Job Description

Join Our Team as a Quality Controller!

Location:

Cape Town



Are you passionate about precision and excellence? Do you thrive in a fast-paced environment where attention to detail makes all the difference?

Kazang

is looking for a

Quality Controller

to ensure our devices meet the highest standards before reaching our customers.

#

What You'll Do

Device Quality Inspection:

Perform thorough checks on Kazang devices before dispatch, ensuring physical condition, accessories, packaging, and labeling meet compliance standards.

Functional Testing:

Test hardware components (screen, keypad/touch, battery, ports, printer, SIM slots) and verify software functionality, OS stability, and correct firmware versions. Confirm Kazang app installation and transaction readiness.

Connectivity & Transaction Testing:

Validate SIM connectivity, network strength, and data communication. Perform test transactions and confirm printer output accuracy.

Configuration & Setup:

Configure devices according to Kazang specifications, loading profiles, APNs, merchant parameters, and security settings.

Defect Identification & Reporting:

Detect and document faulty devices, escalate issues, and track recurring problems for corrective action.

Compliance & Documentation:

Ensure adherence to QC standards, SOPs, and regulatory requirements. Maintain accurate checklists, reports, and inventory status.

Collaboration & Continuous Improvement:

Work closely with logistics and technical teams, support troubleshooting, and suggest improvements to QC processes.

#

What Success Looks Like

Accuracy:

99% of devices dispatched pass QC with zero post-deployment issues.

Efficiency:

All devices tested within SLA timelines.

Impact:

Reduced merchant complaints and improved device reliability in the field.

Qualifications & Experience

Minimum Qualification:

National Diploma or Degree in Electronics, Information Technology, or a related field.

Experience:

At least

2-3 years' experience in Quality Control, Device Testing, or Technical Support

within a hardware or fintech environment. *

Skills:

Strong attention to detail, ability to follow SOPs, and proficiency in troubleshooting hardware/software issues.