Job Description

Who are we?

Sanlam Developing Markets [SDM] (a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide range of simple and affordable financial solutions that cover needs such as funeral insurance, savings for education, life cover and personal accident plans. In terms of the Sanlam Group Governance Policy, SDM is managed by the SA Retail Mass cluster, which is part of the Sanlam Life and Savings cluster within the Sanlam Group. The cluster focusses on retail products, as well as group schemes.

What will you do?

• Conduct SOPS (Standard Operating Procedures) reviews
• Recommend improvements to existing processes and controls
• Audit scheme implementation and assess potential risks presented by new schemes
• Audit all aspects of Cross Sell Operations, including new business generated by partners and inhouse teams, policy servicing, policy Retentions transactions and legal documents
• Audit client facing documents and agreements with external administrators
• Compile management reports
• Draft monthly and quarterly reports
• Test adherence to the TCF outcomes
• Effectively communicate with external and internal parties
• Assist with risk compliance functions which become necessary due to legislative requirements
• QA calls and rate agents according to a rating framework

What will make you successful in this role?

Qualification & experience

• B Comm (Auditing) or other relevant tertiary qualification in business
• Preferably two years in an auditing or checking role within the insurance environment
• Strong funeral and life insurance product knowledge
• Experience in long term insurance Operations

Personal qualities

• Analytical
• Technical expertise
• Teamwork
• Confidence and decisiveness
• Pro-activity
• Planning and organising
• Quality and detail orientation

Build a successful career with us

We're all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters - Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development.

Core Competencies

Cultivates innovation - Contributing independently

Customer focus - Contributing independently

Drives results - Contributing independently

Collaborates - Contributing independently

Being resilient - Contributing independently

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

Our commitment to transformation

The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.

Sanlam