Job Description

QA/QC Manager Description:

The role provides functional leadership to the site, defining quality tools and templates, policies, and procedures. This role focuses on implementing, executing, improving quality, and providing technical support to manufacturing, defining QMS compliant policies, regulatory framework, Quality incident management procedures. This role also interfaces with NPD and R&D to ensure delivery of the brand promise, and external bodies (industry, government).

Key Performance Areas:

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Leadership

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Provide leadership to influence the quality and safety culture through personal visibility and coaching of cross functional leadership within the organisation. Provide expertise, leadership, and support in quality management to resolve quality and safety issues within the organisation. Functionally lead the site to deploy the company's quality and safety strategy, governance and goals through business specific projects and targets.

Quality and Safety Management

Develop, monitoring and reporting the quality and safety KPI's for the organisation. Ensure compliance and calibration of the company's QMS and SOPs across the organisation's departments and service providers, compliance with GMP's, compliance with regulatory requirements, testing and release, HACCP plan reviews. Contribute to the development of the quality and safety strategy and policies. Initiate and support quality improvements in line with continuous improvement methodologies and support quality pillar deployment. Ensure that quality and safety processes are followed in all innovations. Coordinate product related incidents and consequent actions. Coordinate the review of business quality and consumer safety policies. Manages the system for master documentation SOP's, shop orders, client formulas and regulatory information by:
1. Ensuring that systems are in place to manage the drawing up, checking, distribution and control of all master documentation such as golden rules, forms, quick guides, etc.

2. Ensuring client contracts are filed and requirements implemented into procedures.

3. Scan all signed master documents to have an electronic back-up in the event of a fire.

Manages control of all completed batch documentation by:
1. Ensuring that a system is in place to audit all batch documents after the manufacture and packaging process.

2. Ensuring that a system is in place to send samples and COA's to clients after the manufacture and packaging process.

3. Double checks all audited documents and samples before being sent to clients where applicable.

4. Ensuring that a system is in place to receive and distribute client releases where applicable.

5. Ensuring that a system is in place to store and retrieve batch documentation.

Leads document training by:
1. Compiling relevant training material used for documentation training.

2. Undertaking training of relevant personnel regarding documentation where applicable.

Internal Audits

Providing training and mentoring of internal auditors. Drawing up a schedule of audits and self-inspections and ensures audits take place as required. Submitting reports of internal audits within required time to relevant HOD's. Coordinating corrective actions from audits to ensure they are systemic and compiled into MAP's. Follows up on MAP's with HOD's and reports any non-compliance to deadlines to senior management.

External Audits

Develop, Manages the External audit process (clients and regulatory bodies for ISO 9001, ISO 22716, SANS 1841 etc). Coordinating corrective actions from audits to ensure they are systemic and compiled into MAP's Submits response to Client or Regulatory body in the time frame required Follows up on MAP's with EXCO and reports any non-compliance to deadlines to the General Manager.

General

Represent the company in relevant industry forums, participate and influence industry discussions and issues. Drive internal and external benchmarking of the company's manufacturing operations with regards to quality ecosystem and identify gaps and develop strategies to plug those gaps by driving focused quality improvement initiatives. Coordinate quality activities and initiatives with marketing teams.

Competencies

Results driven. Leading people. Leading change. Communicating and building coalitions. Exercising business judgment. Being results-driven. Effective communication. Strategic Perspective. Integrity. Trustworthiness.
Kindly email applications to recruitment@kandtconsulting.co.za

Salary - Market related

Job Types: Full-time, Permanent

Work Location: In person