Job Description

Listing reference:

cartr_000717

Listing status:

Online

Apply by:

16 December 2025

Position summary

Industry:

Insurances

Job category:

Technical Project Management

Location:

Rosebank

Contract:

Temporary with possibility of being permanent

EE position:

No

Introduction

With over 15 years' experience in the mobile solutions industry, offering customers tailored, fast and convenient access to reliable vehicle insurance, Cartrack Insurance Agency seeks a Project Manager who will be responsible for planning, executing, and delivering cross-functional projects within the short-term insurance business. This role ensures that initiatives such as product launches, process improvements, system implementations, regulatory changes, and operational enhancements are delivered on time, within scope, and within budget while meeting compliance and business requirements.

Job description

Project Planning & Execution

Define project scope, objectives, deliverables, timelines, and success criteria. Develop and maintain detailed project plans, schedules, budgets, and risk registers. Coordinate project activities across underwriting, claims, sales, compliance, IT, and finance teams. Manage dependencies and ensure alignment with business and regulatory requirements.

Stakeholder Management

Engage with internal stakeholders including underwriting, claims, compliance, broker support, and IT teams. Facilitate project meetings, workshops, and steering committee updates. Manage expectations and communicate progress, risks, and issues clearly and timeously.

Regulatory & Compliance Oversight

Ensure projects comply with short-term insurance regulations, including FAIS, FICA, POPIA, and Treating Customers Fairly (TCF). Work closely with compliance and legal teams to manage regulatory change projects.

Risk & Issue Management

Identify, assess, and mitigate project risks and issues proactively. Escalate critical risks and delays with clear recommendations for resolution.

Change Management

Support business readiness through user training, process documentation, and communication plans. Manage system changes, UAT coordination, and go-live readiness.

Minimum requirements

Matric (Grade 12) essential. Bachelor's degree in Business, Commerce, Information Systems, or related field

(advantageous).

Project Management certification (PMP, PRINCE2, Agile, or similar) is

preferred.

3-7 years' experience in project management, preferably within short-term insurance or financial services. Experience managing system implementations or operational change projects is highly beneficial. Knowledge of short-term insurance products and processes (underwriting, claims, policy administration). Excellent planning, organisation, and time-management skills. Strong stakeholder communication and facilitation skills.

Problem-solving and decision-making ability.